Tsingtao Brewery, a 116-year-old Chinese brand with over 60 breweries across the country, faced the challenge of maintaining its rich heritage while keeping pace with intensified market competition. The brewery's IT infrastructure, a critical platform for its operations, was in need of a more scalable, flexible solution to support new business initiatives. As part of an ongoing effort to improve product quality, service, management, and create more value for consumers, Tsingtao Brewery launched an initiative to upgrade its core business operations and support an intelligent new retail model. The digital transformation of its IT infrastructure was a cornerstone of this strategy. The brewery needed an agile, scalable data center solution that would meet its strict technical and operational standards.

Grupo Avemex, a Mexico-based company offering a full range of business aviation services, faced a significant challenge. As a Federal Aviation Authority (FAA) repair station and Directorate General of Civil Aeronautics (DGAC) maintenance workshop, Avemex provides aircraft on ground (AOG) technical support, major structural repairs, retrofits, modifications, and upgrades (RMUs). Being a Honeywell partner for over 30 years, Avemex is a premium dealer and supports all of Honeywell’s avionics solutions. However, with the upcoming mandate for ADS-B Out, which requires aircraft to use precise GPS data to accurately pinpoint its position in real-time and broadcast this data to surrounding aircraft and air traffic control (ATC), Avemex anticipated that aircraft operators would encounter issues when looking for upgrades.

CleanTelligent Software, a company that aids in-house and contracted janitorial teams in streamlining communication and improving quality control, faced a significant challenge. Their clients were demanding a more dynamic way to present reporting data. The company's software was primarily used to analyze and summarize a custodial team's performance, replacing a highly manual, paper-driven process. However, the initial differences between service providers in the janitorial industry are often unclear, and the cost of switching is comparatively low. This situation led to high client turnover, with a janitorial company's customer lifetime averaging four years or less. CleanTelligent needed to improve the customer experience with dynamic dashboards and reporting, retain customers through predictive analysis, capitalize on advanced analytics capabilities to build market differentiation, and improve client retention rates.

Wiscon Products, a precision parts manufacturer, faced a significant challenge in data accuracy. The company's manual data collection methods were outdated and inefficient, often resulting in data that was several days to a week old by the time it was reviewed. This lack of real-time data made it difficult for the company to make informed decisions and implement improvements. Wiscon also struggled with gaining insight into production downtime, cycle time, and equipment utilization. The company had questions about how often spindles were turning and how many parts were being produced. Despite investing over $16 million on equipment, Wiscon was always running at capacity, and there were gaps and delays in the data, leading to a lack of visibility and an inability to respond to issues quickly.

Fujitsu Network Communications, a leading optical solutions provider, faced challenges in managing customer requirements for increasingly complex products, developing solutions, and testing them on accelerating schedules. The company's document-based system made it difficult to reuse requirements and communicate them to downstream groups, necessitating a shift from a document-centric approach to a data-centric one. Managing large numbers of documents was time-consuming and lacked visibility, making it hard to keep the requirements and test teams in sync. The company was also experiencing issues with testing requirements or writing test cases for requirements that had been modified or no longer existed. Fujitsu needed a solution to eliminate these inefficiencies and streamline its processes.

Pulaski Bank, a customer-centric financial institution, was facing challenges in tracking and resolving issues that arose during the pre-close, pre-shipping, or suspense load processes. The bank had phased out its existing issue tracking system and was in need of a new, efficient system that would provide visibility and ownership to each issue, ensuring timely resolution. The bank required a system that was tailored to their specific needs and could streamline the process of issue tracking and resolution. The absence of an efficient system was potentially affecting the bank's customer service and overall operational efficiency.

Summit Materials, a leading integrated construction materials solution provider, was facing challenges in achieving their Environmental, Social, and Governance (ESG) goals due to decentralized solutions for telematics, safety, and site visibility. This decentralization led to gaps in their data and reporting, making it difficult to track progress against their goals. Their operations spanned across 22 U.S. states and British Columbia, Canada, further complicating the tracking process. Summit needed a technology partner that could consolidate their over the road fleet safety, emissions, and fuel consumption data into a single platform for better visibility and data reliability.

An automotive components manufacturer was facing lower productivity from a relatively new automated assembly line - production 43% lower than installed capacity; new plant, 3 years old. Plant runs 24 hours, 6.5 days a week.Management is budgeting a 2nd assembly line driven by demand, but wants current productivity issues resolved.

BTC City Ljubljana, one of the largest business, shopping, entertainment, recreation and cultural centers in Europe, faced a significant challenge due to its high energy consumption. The center's energy needs were comparable to those of urban centers, due to its large number of facilities, wide area, and high consumption of electricity, water, and heating. The management recognized the economic necessity of energy management and sought to reduce energy consumption and costs, as well as subsequent CO2 emissions. They aimed to implement an energy management (EM) system for its multi-purpose facilities, in line with the ISO 50001 standard, which supports organizations to conserve resources and tackle climate change. The challenge was to control the consumption of individual energy products and monitor consumption by individual end-users, requiring tools for easy data collection, performance analysis, and production of automated reports.

Domino’s, a global pizza restaurant chain, has been at the forefront of digital innovation, offering customers the ability to order pizzas via 'Dom', an ordering bot available online and through the company’s mobile apps. However, with the changing consumer behavior and the need to innovate, the company faced the challenge of building rich conversational experiences powered by natural language understanding (NLU) and machine learning. The company needed a solution that could scale and accommodate the number of intents needed for a complex ordering process. The challenge was to account for the numerous directions a customer could take when ordering from their extensive menu.

Amongst the wide range of parking solutions that can contribute to reduce parking problems or regulate parking activities, e-Parking looks at developing and applying an innovative e-business application for parking optimization services.Requirement:The two target user groups of a Parking Brokerage Service are primary drivers on the one side and parking space suppliers regardless of their type on the other side. For the primary categories, the essential aspect that needs to be taken into account when specifying a travel-related service are the information needs of the users. In general, drivers, as other types of travelers, expect services that provide accurate and real-time information, meet their preferences and particular needs, and are available whilst being on the move. Parking suppliers expect services that are adaptable or complementary to their parking management policy, can help them to improve existing services or that can bring them the possibility to offer new ones to their customers, can optimize their parking management operations, and that are related to their parking location and the purpose of use of their customers. Based upon these considerations the essential requirements that have been extracted to respond to the user needs are summarized below.Real-time information provision, which shall be precise and accessible by the users of the system, makes use of available communication infrastructure.Ease of use characterized by a destination is driven service including Geographical Information Service (GIS) modules, which is fast and easy to operate, and that is customizable permitting the introduction of user preferences and the information about services related to the parking destination.

Our esteemed clients required new smart home automation and control solutions, which not only help consumer enhance their personal comfort but also reduce energy consumption substantially,  besides each of the devices being connected to the network, consumers can access, monitor, and control each of their devices on the go.

ABS Bonifer, a petroleum distribution company based in Offenbach, Germany, was facing significant challenges in its dispatching operations. The company's tanker truck dispatching operations were decentralized, leading to inefficiencies and difficulties in managing the fleet of 450 vehicles spread across seven countries in Europe. The company was heavily reliant on paper-based processes for planning and dispatch operations, which was not only time-consuming but also prone to errors. Furthermore, the company needed a solution that would allow it to respond more quickly to sales fluctuations at fuel retailing locations. The lack of a digital solution was hindering the company's ability to adapt to changing market conditions and optimize its operations.

The client requirement was to develop an IoT-based device, which can control the on-off of any electrical device at home by using wireless technologies. The device is connected to the internet via Wi-Fi, and access through the smartphone application.

Managing thousands of systems and servers across a multitude of hybrid environments created complexity for Globe Telecom, making it hard to spot issues that could impact customers.Delivering superior customer experience is paramount in the telecom industry.That’s why Globe Telecom insists on running an unfailing, round-the-clock IT operation. They wanted to monitor our networks, applications, and databases from a single pane of glass so we could keep a watchful eye on our systems 24 hours a day, seven days per week — without missing any critical alert

AIG, one of the world's largest financial and insurance companies, faced significant challenges in delivering a seamless customer experience. Despite promoting a 'one call does it all' approach, their call center representatives had to manually enter data from their call center application into their core insurance system. Their IBM i applications, while reliable, were difficult to integrate with other systems in the technical stack. This made it nearly impossible to provide users with instant calculations of car insurance exchanges, a process that would have taken a year of development with the existing tools. This delay could potentially lead to the loss of clients and increased costs. AIG had invested heavily in streamlining their call center processes, but implementation proved challenging and the long-term approach was still far from achieving a fully online, fully digital workflow. Additionally, AIG needed a better way to pay insurance claims without redundant, monthly manual effort. The process took eight days of work every month and could not be done on the legacy system, leading to frustration and a sense of wasted time and effort for the insurance agents.

The customer, a global network of professional services firm providing audit tax and advisory services, was looking to digitize their business operations. They were in need of a partner to do a technical proof of concept on Cortana analysis suite (CAS’s) data lake set of offerings. The customer's needs included bringing in data from multiple cloud tenants into a single location, running descriptive and predictive analytics on those data, establishing a regular schedule as well as data organization for the above, and the need for one consolidated version of data points.

Salonit Anhovo, the largest cement production factory in Slovenia, aimed to join the top 10% most energy-efficient cement factories in Europe. Despite already using around 60% alternative fuels and maintaining a CO2 emission factor below the benchmark factor, the factory faced significant challenges due to the energy-intensive nature of clinker production. The factory's electricity consumption averaged 85 GWh, with 2500 Tera Joules of energy used for clinker burning, leading to energy bills of up to 9 million EUR per year, primarily for electricity. Salonit needed to comply with European energy regulation and sought to leverage a co-financing mechanism to invest in equipment and monitoring solutions that would help meet the energy consumption reduction target.

Akron Energy Systems (AES) is a community energy system operator in Akron, Ohio. They facilitate the transition from on-site energy production to community energy systems, thereby reducing building owners’ total cost of ownership by taking over building system upkeep and maintenance. However, AES was facing challenges with the existing control solutions at customer locations, which often required them to make site visits to diagnose and correct system issues. This was not only time-consuming but also inefficient. To improve customer service and streamline their internal processes, AES needed a control solution that could provide remote access, analytics, and alert capabilities under a single pane of glass. This would enable them to diagnose customer problems quickly without the need for site visits and provide their customers with powerful portfolio-wide insight.

Prior to purchasing Observer, Cisco Systems experienced a lack of visibility during and after network events.“I needed large data captures and a way to manipulate them,” says Eric Arnold, Service Provider Video TAC Manager for the company.Arnold states that Cisco Systems chose Observer over competitors because of the packet capture and storage capabilities.

Panasonic System Networks launched a new project to refresh the entire storage infrastructure for the company's cloud platform. 

Machine uptime is one of the most vital performance factors for electric rotating machinery. In times when an hour of downtime can equate to thousands of dollars in losses, securing predictability turns into a high priority for all industrial businesses. Manufacturers operate in an extremely volatile environment, thus avoiding unplanned downtime becomes critical for achieving desired business outcomes. Predictive maintenance is no longer a nice-to-have but a necessity to survive and thrive in unfavourable conditions. Start from the basics. Making machines perform better means, first and foremost, understanding how the machine works, extracting relevant data, and gaining meaningful insights into ongoing processes. The power of the machine lies in utilizing its full potential.

Mitsubishi Electric, a leading manufacturer of electrical and electronic equipment, was facing challenges in its software development processes for large-scale real-time systems at its Kamakura Works production hub. The software engineering department was tasked with developing software solutions for complex systems such as satellites and ground control centers. However, these solutions were becoming larger and more complex, and the development lead time was getting shorter. The department was working to refine and systematize its processes for developing various types of software solutions. They were also preparing for a further increase in the speed and scale of future software development. The department aimed to cope with the growing sophistication and speed of software development by promoting automation, flexibly meet the demands of the most complex pipeline projects, and realize a secure on-premises environment that was not connected to the Internet.

TELUS, a leading telecommunications company, was faced with the challenge of interactively exploring complex network datasets without experiencing lag. The company needed a comprehensive mapping of TELUS communities and competitor speed information to better understand the market dynamics. Identifying competitor coverage and deciding where to build wireless services was another significant challenge. Each of TELUS’s high-speed services has its own coverage layers, qualification criteria, and competitive restrictions. TELUS Marketing needed to know where they could deploy each service, the targeting potential, and where competitors offer similar services. They required an advanced analytics solution that quickly shows their customer base, potential upsell opportunities, and where wireline and wireless high-speed internet adoption are low.

Strategic Growth, a top Salesforce Gold Consulting Partner in the US, was facing challenges with its case study production process. The process was slow, unreliable, and often failed to comply with the Salesforce template. After completing a Salesforce implementation for a client, a Strategic Growth consultant would manually fill out the case study slide template provided by Salesforce. This process was often delayed by weeks or months, and sometimes all relevant data was not captured. If consultants pasted data into a local template instead of downloading the latest one, additional time was required to recreate the case study in the correct format. The company was meeting Salesforce’s case study quota, but wanted to improve efficiency by eliminating these manual steps.

Missouri University of Science & Technology (Missouri S&T) faced a significant challenge in managing security across its sprawling campus. As the university expanded, the demand for new facilities and updated buildings necessitated additional security solutions. The university was using multiple platforms to control access to various buildings, along with a physical lock-and-key system, which posed a problem with oversight and management. With 35 buildings and numerous residence halls to manage, Missouri S&T sought to automate various systems through a centralized access control platform. The university staff wanted the ability to incorporate data into its human resources, student management, course enrollment, and event management system. They needed a system that allowed access and excluded access based on access need and security.

To deliver the first environmentally sustainable smart city as the new capital of Chhattisgarh state.To use optimized solutions to meet the needs of citizens and businesses.To enhance quality of life through safe, efficient, sustainable civic amenities and planning systems.

Proper storage plays a vital role in safeguarding the integrity of pharmaceutical products. Many drugs, medicine, and other pharmaceuticals are susceptible to temperature and humidity levels, and as such, have stringent storage requirements.Improper storage can result in medications losing their efficacy or becoming harmful to patients. To avoid deterioration in pharmaceutical product quality, clinic operators must consistently and accurately measure, monitor, and track real-time conditions in pharmaceutical storage cabinets. Controlling these conditions presents a significant challenge for medical facilities, as manually checking temperature and humidity is inefficient and labor-intensive, also carrying the risk of human error in measurement accuracy and reporting. IoT technologies are enabling medical practitioners to automate temperature monitoring of pharmaceutical storage cabinets. As one of the most renowned private medical clinics in Switzerland, the Merian Iselin Clinic sought a reliable and effective method of remotely monitoring and maintaining ideal temperature and humidity conditions within its pharmaceutical storage cabinets.

In the aspect of streamlined production and product quality inspection, it is sometimes necessary for human staff to observe, identify, and discover errors and omissions in the production process. No matter how strong a person's sense of responsibility is or how concentrated he/she is, he/she may be fatigued, neglected, distracted, not to mention, he may turn a blind eye to the mistakes of acquaintances, causing defective products to flow to the market. At the same time, if the all-manual inspection method is adopted on the assembly line, it is not only heavy work but also quite time-consuming. In a modern production line, such an inspection method cannot be accepted, and more importantly, it does not add any value to the production itself.

Deutsche Telekom, a global leader in Machine-to-Machine (M2M) and Internet of Things (IoT) communications, was faced with the challenge of quickly establishing a presence in the fast-paced IoT market. The company needed to find a technology partner that could provide a fully rebrandable platform to launch a solution that could get customers up and running in minutes. Deutsche Telekom recognized that its enterprise customers, including Dürkopp Adler, Deutsche Afrika Linien, HUBTEX, and Definitiv, needed to transform their businesses to remain globally competitive and innovative. The company aimed to simplify IoT adoption and enable its enterprise customers to efficiently implement end-to-end IoT solutions. This would allow these businesses to increase end-customer service levels and customer satisfaction, lower operational costs, and transition from product-centric to service-centric companies.