Qlik > Case Studies > A look at how QlikView adds value to Orthomedics’ ERP system

A look at how QlikView adds value to Orthomedics’ ERP system

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Customer Company Size
Mid-size Company
Region
  • Africa
Country
  • South Africa
Product
  • QlikView
Tech Stack
  • ERP
  • AQL (Associative Query Logic)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Healthcare & Hospitals
  • Retail
Applicable Functions
  • Sales & Marketing
  • Human Resources
Use Cases
  • Real-Time Location System (RTLS)
  • Predictive Quality Analytics
Services
  • System Integration
  • Training
About The Customer
Orthomedics is an importer and distributor of medical products. Headquartered in Cape Town, the company has branches and salespeople throughout South Africa. The company began trading in 1986 and in February 2000 was awarded the Medi-Clinic Supplier of the Year 1999. Orthomedics continues to be a market leader in the Orthopaedic and Spinal markets within South Africa. The company also services non-orthopaedic markets such as gynaecology, plastics, cardiology and vascular surgery.
The Challenge
Orthomedics, a leading importer and distributor of medical products in South Africa, was facing challenges with its existing ERP system. The system was successful in storing information but lacked high-performance data analysis tools. This resulted in managers spending more time sorting out IT issues rather than analyzing the data. Other problems included the time taken to retrieve the information and distribute reports. With a national footprint, the timely distribution of accurate information was critical. The company had reached a point where it needed to generate over 150 sales analysis reports to cover various requirements.
The Solution
Realizing that a vital aspect was missing from the ERP system, the company took the decision to implement the business intelligence (BI) and data analysis software – QlikView. They chose QlikView because it runs in-memory and does not use OLAP based technology. This gives much better response times and simplifies the implementation and use of BI significantly. QlikView also teaches people to focus on analysis instead of reporting. The 150 sales analysis reports where replaced with a single sales data model that also provides guided analysis. Apart from the fact that it is much simpler to manage, users now have easy access to relevant information which they can manipulate as required – they don’t need to ask an IT person for assistance.
Operational Impact
  • Supplemented existing ERP system designed for data storage but lacking high-performance data analysis tools
  • Decreased time spent accessing and analyzing critical data with real-time information reporting
  • Raised efficiency levels, saving the company time and money
  • Slashed time invested in forecasts and reviews by finance department
Quantitative Benefit
  • Orthomedics’ eight directors are now saving two hours each at weekly meetings

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