Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Cement
- National Security & Defense
Applicable Functions
- Maintenance
- Sales & Marketing
Use Cases
- Building Automation & Control
- Tamper Detection
Services
- System Integration
About The Customer
Trustpage is a Michigan-based company that operates in the Trust & Security industry. They provide B2B SaaS companies with a dynamic Trust Center that covers every stage of the software lifecycle, from product discovery and sales through to security reviews. This includes enabling their customers' sales teams to securely request and share documents, all within their CRMs. Trustpage aims to turn security into a competitive advantage for their clients. They are committed to expanding their integration roadmap past CRMs and messaging apps and into other verticals, and to continue improving their AI-assisted security reviews.
The Challenge
Trustpage, a company that provides B2B SaaS companies with a dynamic Trust Center, faced a significant challenge in their integration strategy. They needed to ensure that their customers' sales teams could securely request and share documents within their CRMs. Additionally, they had to ensure that all teams of their prospects could effectively leverage Trustpage with the tools they were already using. This created an urgency to turn around these integrations quickly. The team began searching for solutions to offload the engineering work for their integration strategy. They needed a solution that met their security requirements, saved substantial engineering resources on each integration, was feasible for their integration use cases, and provided reliable technical and account support.
The Solution
After a proof of concept (POC) with Paragon and a competitor, Trustpage chose Paragon as their solution. Paragon's account and technical support gave Trustpage the confidence they needed in a reliable partner. Paragon's built-in actions made it easier to build the integration, translating workflow endpoints into common language and an intuitive interface. Paragon's out-of-the-box UI (Connect Portal) for enabling integrations made it easy to ship quickly with a seamless user experience. Trustpage was able to release future integrations rapidly and make updates and improvements to their users' integration experience easily and quickly. The CRM/Slack integrations enabled Trustpage's customers' commercial teams to get notifications for private document requests from right within Salesforce/HubSpot/Slack with a direct link to their Trust Center.
Operational Impact
Quantitative Benefit
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