Rapid7 > Case Studies > Amedisys Enhances Security and Efficiency with Rapid7 InsightIDR

Amedisys Enhances Security and Efficiency with Rapid7 InsightIDR

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Technology Category
  • Application Infrastructure & Middleware - Event-Driven Application
  • Cybersecurity & Privacy - Intrusion Detection
Applicable Industries
  • Buildings
  • Healthcare & Hospitals
Use Cases
  • Tamper Detection
  • Time Sensitive Networking
About The Customer
Amedisys is a premier provider of healthcare in the home, with a vision to become the leading solution for patients across the country to age in place. Their services range from home health to hospice to personal care. Amedisys team members provide quality, clinically-distinctive care to more than 415,000 patients every year. The company operates on a large scale, and their user base primarily consists of clinicians who are medical professionals providing care to patients in their homes.
The Challenge
Amedisys, a leading provider of home healthcare, faced a unique challenge in securing their patients’ and employees' data without impacting the usability of their systems. The majority of their user base consists of clinicians who provide care to patients in their homes. It was crucial to provide these medical professionals with a seamless and secure experience, as any disruption could impact the care provided to patients. The challenge was to ensure the security of sensitive data while maintaining the efficiency of their operations.
The Solution
Amedisys turned to Rapid7 for a Security Information and Event Management (SIEM) platform, specifically the Managed Detection & Response (MDR) and InsightIDR solutions. The immediate return on investment was a key factor in their decision. Upon deploying the agent and pairing it with InsightVM, Amedisys was able to detect activities in their environment that had previously gone unnoticed. The setup of event sources and deployment of InsightIDR was relatively easy, and within a week, they had more data flowing in than they could have imagined. The User Behavior Analytics (UBA) function within IDR was particularly helpful, allowing them to quickly identify alerts generated by users, such as multiple logins from different countries within a short period or brute-force attempts. The UBA functionality also helped identify outliers by baselining users. The simplicity of the IDR interface and its mapping to the kill chain made prioritization and visualization easier. The asset-based pricing model of IDR, as opposed to data ingestion rate, was another attractive feature, allowing Amedisys to input as much data as needed to extract value.
Operational Impact
  • The deployment of Rapid7's solutions, particularly InsightIDR, significantly improved Amedisys' security operations. The User Behavior Analytics function within IDR provided valuable insights into user activities, enabling the security team to quickly identify and respond to potential threats. The simplicity of the IDR interface and its mapping to the kill chain made prioritization and visualization of threats easier, enhancing the efficiency of the security team. The asset-based pricing model of IDR allowed Amedisys to input as much data as needed, extracting maximum value from the solution. The traditional SIEM model, which required constant maintenance, was replaced with a more efficient and effective system, allowing the security team to focus on taking action rather than maintaining the system.
Quantitative Benefit
  • Immediate return on investment was observed with the deployment of Rapid7's solutions.
  • Within a week of deploying InsightIDR, Amedisys had more event sources and data flowing in than ever before.
  • Amedisys was able to ingest more data in three days than they did in three to four months with their traditional SIEM model.

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