Analytics Portal Streamlines Contract Labor Programs
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- WebFOCUS
- InfoAssist+
- ACUMEN Workforce Intelligence
Tech Stack
- Microsoft Excel
- PowerPivot
- PowerBI
- Microsoft Azure
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
Use Cases
- Predictive Maintenance
- Predictive Quality Analytics
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Allegis Global Solutions (AGS) is a subsidiary of Allegis Group, the largest privately held staffing company in the United States. AGS is one of 31 operating companies of the Allegis Group, and specializes in hiring and placing contractors and temporary workers. AGS program leaders use Microsoft Excel, PowerPivot, and PowerBI to track metrics for hundreds of contract labor programs including cycle times, candidates, workers, and bill rates. The company has more than 12,000 internal employees and 90,000 contract employees working with customers around the world.
The Challenge
Allegis Global Solutions (AGS) had more than 100 variations of an Excel-based reporting solution, making it difficult to create, manage, and benchmark contract labor programs. While these reporting tools do let users see program performance, business leaders had difficulty using them to include comparative analytics and performance benchmarking. Because different customers have different requirements, AGS amassed more than 100 different variations of the same basic spreadsheets and reports. It was cumbersome to create, manage, and keep track of so many variants. AGS set out to create a more versatile analytics environment using a popular new data visualization tool. Unfortunately, after making some headway with the front-end components, AGS realized that the tool did not have adequate capabilities for enterprise deployment.
The Solution
AGS turned to WebFOCUS because it combines data discovery with self-service reporting, dashboard development, guided self-service analytics, and other sophisticated analytical and business intelligence (BI) functions. They are putting the finishing touches on a sophisticated analytics platform called ACUMEN Workforce Intelligence, which is designed to support decision-making for their contingent labor programs. The first product to be included is the ACUMEN Program Performance Portal. The portal has eight pages and approximately 70 reports, yet AGS was able to create it with WebFOCUS in just six months. ACUMEN is anchored by an executive overview that gives customers, program leaders, and analysts a comprehensive view of their contingent labor programs. It presents statistics that summarize the performance of those programs in four metric categories – Activity, Quality, Cost, and Cycle Time.
Operational Impact
Quantitative Benefit
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