Customer Company Size
Large Corporate
Region
- America
- Asia
Country
- China
- United States
Product
- Benchmark Solution
- Inspection Tool
- Compliance Calendar
- Action Tracking System
- Management of Change
Tech Stack
- Data Mining
- Real-time Tracking
- Dashboard and Reporting
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Brand Awareness
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Construction & Infrastructure
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Construction Site Monitoring
- Real-Time Location System (RTLS)
- Regulatory Compliance Monitoring
Services
- System Integration
- Training
About The Customer
The customer is a U.S.-based multinational conglomerate company with over 300,000 employees. The company is highly ranked amongst Fortune 500 companies. They were undertaking a large, high-profile Research & Development (R&D) investment in Shanghai, China. The company needed a way to manage the safety of their contractors and multicultural workers to ensure compliance and establish safety programs and procedures. They also required real-time visibility for management to monitor and manage construction safety and compliance across country borders. The company needed a system that could be effectively implemented by onsite users with minimal experience with company programs and procedures.
The Challenge
The company, a U.S.-based multinational conglomerate, was undertaking a high-profile construction project for a Research & Development (R&D) center in China. They needed a dynamic solution to manage safety and compliance throughout the project. The challenge was to establish a culture of safety excellence, gain visibility into site operations, and manage approximately 500,000 working hours of construction from start to finish. The company also needed a system that could adapt to the dynamic nature of construction sites, provide real-time visibility for management to monitor and manage construction safety and compliance across country borders, and be easily implemented by onsite users with minimal experience with company programs and procedures.
The Solution
The company deployed a comprehensive compliance and management system, Benchmark, to manage safety and compliance throughout the construction project. Benchmark was deployed throughout all project phases; from prep to build, and then into operations. Key Benchmark applications deployed during this project included the Inspection Tool, used to formalize inspection protocols and data collection on site; the Compliance Calendar, used to schedule periodic/recurring tasks and obligations; the Action Tracking System, used to manage corrective action plans, tasks, responsibility assignment, notifications and escalations; and the Management of Change, used to manage safety risks that arise from the ever-changing nature of construction sites.
Operational Impact
Quantitative Benefit
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