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Heico Calls on AI to Predict & Prevent Potentially Serious Injuries and Fatalities (pSIFs)
The Heico Companies, a holding company with a diverse industrial portfolio, was facing challenges in identifying and managing Serious Injuries and Fatalities (SIFs) across its various firms. Traditional approaches to reducing SIF potential, such as Heinrich’s Safety Triangle, were proving inadequate as they often misidentified the fundamental issues causing SIF events. The company needed a more nuanced method to reduce SIF rates, especially given its global presence and mixed portfolio. The challenge was to identify tasks with high potential for SIFs rather than focusing on more common severe or non-injury events. Additionally, the company needed to understand industry or region-specific workplace situations with high SIF potential.
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Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks
The company needed a system to track all employee safety and at-risk behaviors at retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The goal was to enhance the overall safety culture and drive safety improvements across site programs. They required a centralized system to enable behavior-based safety observations across retail and distribution locations. The system needed to record employee observations at respective site, department or equipment-specific levels, maintain real-time visibility to safety observations across multiple locations, and leverage Mobile technology to record observations.
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Audit Compilance - Construction
The company, a U.S.-based multinational conglomerate, was undertaking a high-profile construction project for a Research & Development (R&D) center in China. They needed a dynamic solution to manage safety and compliance throughout the project. The challenge was to establish a culture of safety excellence, gain visibility into site operations, and manage approximately 500,000 working hours of construction from start to finish. The company also needed a system that could adapt to the dynamic nature of construction sites, provide real-time visibility for management to monitor and manage construction safety and compliance across country borders, and be easily implemented by onsite users with minimal experience with company programs and procedures.
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Audit Compilance - Inspection Tool
The company, with a strong global presence and warehouses processing a variety of consumer goods, needed a versatile environmental, health and safety (EHS) auditing tool. The tool needed to be expandable and customizable in accordance with their area readiness program. The company's core mission was to improve area readiness, enhance line operations, and reduce costs. They wanted to streamline inspection/auditing processes for improved employee engagement and better overall site safety. They needed an IT solution with broad program area coverage including Area Readiness, DOT, EHS, Equipment, Food Safety, Hazmat, and Social Responsibility. The application needed to have offline access and Mobile capability to conduct, identify, and correct EHS hazards more efficiently.
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The Power of Gensuite Analytics with Tableau® Integration
The company, a leading manufacturer of metal wire for residential, commercial, and industrial buildings, was experiencing rapid growth in its facilities. This growth necessitated a solution that could evolve with them and easily capture EHS data through custom reports to meet complex compliance requirements. Initially, the company launched Gensuite’s READY platform with integrated analytics, which fulfilled their current compliance and EHS reporting needs. However, as their analytics and reporting needs expanded, it became clear that they needed to enhance their reporting capabilities through Gensuite. They required a system that could provide unlimited access to data analytics & reporting features & capabilities to drive continuous improvement, the ability to build custom, engaging reports using collected data to more effectively visualize and present findings, and a flexible Desktop to Mobile solution due to the usage of tablets on the shop-floor.
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Employee Engagement Enhancing Employee Engagement for Safety Performance Improvement
The Asia-Pacific operations of the multinational consumer products company needed a solution to engage employees & shop floor workers in safety improvement opportunities (SIO). They wanted to transition from a cumbersome paper-based reporting system to a more efficient digital one. The company needed real-time visibility for department managers and leaders on SIO reports/ status and wanted to initiate immediate action on SIO reports to build confidence & encourage employee engagement. They also needed a system to report SIOs using Mobile technology and generate & send monthly reports to Asia-Pacific leaders on site-specific SIO reporting & action status.
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Implementing an Economical, Ready-Made EHS Software Solution to Transform Program Performance and Mitigate Risks
The company, a publically traded, Asia-based automotive manufacturer with global manufacturing locations, was looking to manage EHS at a single, U.S.-based manufacturing site. They needed a holistic platform to address EHS compliance and management concerns that could easily be implemented with their ~1,000 employees. The company was particularly interested in built-in reporting features, something their previous system lacked. They were looking to digitize their compliance and management system, including moving away from paper-based employee concern reporting, transitioning from clipboard inspections to mobile inspections, and replacing their excel method for tracking safety and environmental compliance.
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Transitioning to a Globally Harmonized System of Classification and Labeling of Chemicals (GHS) for Hazard Communication Compliance
The pharmaceutical company needed to transition to a new chemical management system to meet the United Nations’ GHS standard. This involved changing over 8,000 chemical products and training employees on the new system. The company required a comprehensive HazCom and chemical management system with support services for content migration & maintenance, system implementation, and employee training. They also needed secondary container labels for additional chemical standard compliance. The company wanted easily accessible Safety Data Sheets (SDS) for over 8,000 chemical products, expanded GHS labeling capabilities, including adding Quick Response (QR) codes to labels, and mobile capabilities to streamline the chemical management process.
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Framework Scorecard: Enabling a Global Company to Drive & Track Site Implementation of EHS Program Elements
The company launched an initiative to systematically implement EHS and Sustainability program elements to standardize key processes at all of their global sites. The challenge was to execute the initiative via a digital solution that enabled sites to adopt applicable program elements in a prioritized sequence with the concurrence of business program leaders, while providing continuous visibility to corporate management. The company needed to implement a phased priority scheme to manage EHS&S elements and set up a system that provided company-wide visibility to global sites. They also wanted to leverage data mining capabilities to easily identify risks across sites and drive corrective actions.
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Accelerating Issue Resolution Using Quality Management System Software
The multinational company, a top mobility systems manufacturing and service company with a global footprint, needed a quality management software system to streamline the logging of nonconformities and other quality-related issues. They wanted to improve issue resolution by establishing an efficient process and increase visibility between field technicians and quality managers. They also required in-depth system training. The company needed an intuitive interface for enterprise-wide deployment, mobile capabilities for deployment within multiple facilities, and integrated data analytics & reporting for continuous improvement.
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Implementing an Economical, Ready-Made EHS Software Solution to Transform Program Performance and Mitigate Risks
The company, a publicly traded, Asia-based automotive manufacturer with global manufacturing locations, was struggling with managing EHS at a single, U.S.-based manufacturing site. They were using outdated, inefficient methods such as paper-based employee concern reporting, clipboard inspections, and Excel for tracking safety and environmental compliance. The company needed a holistic platform to address EHS compliance and management concerns that could easily be implemented with their ~1,000 employees. They also required built-in reporting features, something their previous system lacked.
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Training Compliance Successfully Integrating EHS After a Major Business Merger & Acquisition ( M&A)
The company faced the challenge of integrating EHS at over 300 global sites following a major M&A event. This required a cohesive strategy that included phased transition planning, stakeholder outreach and training, and systematic global implementation. The company needed global EHS/IT system training capabilities to reflect its footprint by region, time zones and languages to minimize costs and travel and meet local needs. They also needed an effective training and implementation plan to facilitate the adoption of a new EHS management system at integration sites, and site-specific support with in-person or Webinar-based training.
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Digitized Behavior Based Observations for Safety Program Improvement
The company, a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, needed a comprehensive, digitized system for Environmental, Health and Safety Management. They specifically required a digital system for tracking safety observations to log corporate audits. The company wanted to develop a consistent behavior-based safety program across global sites with diverse operations. They aimed to simplify behavior-based safety program requirements and processes and provide a digital and mobile solution for convenient logging of behavior-based observations. The company also had specific EHS/IT needs such as site-specific custom forms for logging risks and behaviors based on site operations, equipment, etc., multilingual options for global sites, and mobile capabilities for on-the-go access.
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Streamlining Supplier Due Diligence & Advancing Product Compliance Programs
The company, a Fortune 500 manufacturer of industrial and consumer tools and equipment, was facing challenges in managing its global manufacturing operations. The cross-functional teams were overwhelmed with regulatory obligations and customer requests for product compliance information. The company needed a workflow-driven, automated platform for supplier outreach, data collection, and follow-up. They also required a cross-functional tool to improve collaboration across EHS, Sourcing, Engineering, Quality, and Sales. The company was looking for a cloud-based system not subject to versioning and user licensing restrictions. They also needed a flexible system for addressing immediate compliance priorities and customer requests for information. The company wanted a comprehensive digital platform to streamline supplier engagement and product compliance program processes. They also required real-time monitoring of regulatory changes with stakeholder alerting and automated product compliance checks. The company also wanted the ability to integrate with company ERP and PLM systems to sync supplier, parts, BoM information and to make material compliance information available to product design teams.
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Uniting Audit Teams with Mobile Auditing Software
The company, a large water technology provider with 16,000 employees offering services across 150 countries, was facing challenges in conducting audits across its 15 locations in Australia and New Zealand. The process was complex, involving coordination of audits, assigning teams, and collecting data to share among team members. The company was seeking a solution that could streamline the entire process, save time, and enable audit teams to seamlessly share findings, notes, and identify opportunities to take action using a single platform.
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Making the Switch: How a Global Enterprise Improved Unique Site Operations By Switching From Excel Spreadsheets to Benchmark
The enterprise was in need of a centralized system to enable behavior-based safety observations across various levels. They wanted to record employee observations at respective site, department, or equipment-specific levels and maintain real-time visibility to safety observations across multiple locations. They also wanted to leverage mobile technology to record observations. The enterprise was looking to enhance its overall safety culture and drive safety improvements across site programs. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting.
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Revolutionizing Concern Reporting with Incident Management Software & Mobile Quick Response (QR) Code Technology
The company, a multinational conglomerate with diversified businesses in resources, agribusiness, logistics and energy sectors, was struggling with managing the health & safety of employees and contractors at dangerous worksites. With dozens of sites to manage in hazardous operating environments, the company needed a better system to manage incidents across locations. The company was looking for a solution that could establish a proactive incident management process, provide offline mobile capabilities for easy and unhindered access to concern reporting, and offer a digitized platform to provide visibility to incident management across 115 sites. The company also wanted the solution to have an anonymous concern reporting capability and the ability for contractors to use the system.
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Powering Up Business Insights with Gensuite's Integrated Tableau® Solution
The global food and beverage supplier was in need of a digital solution to replace their traditional pen and paper spreadsheets used at each site. They required a system that was easy to understand and implement, with various reporting and charting methods for effective visualization and presentation of findings. The company also needed an intuitive interface for enterprise-wide deployment, mobile capabilities for deployment within multiple facilities, and integrated data analytics & reporting for continuous improvement.
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Implementing a Globally Successful Digital EHS&S Platform
The company, a global player in the glass and ceramic materials industry, was experiencing rapid growth and expansion. This growth brought about the need for standardization of processes to improve operational efficiencies, increase data integrity and reporting consistency, and ensure scalability to match the company's global growth. The company also needed a platform that would facilitate effective collaboration and communication across business segments. However, as the company grew, functions became more disconnected and departments became more siloed without the help of technology. The company was in search of a digital platform that could address these challenges.
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Leveraging QR Code Technology to Streamline the Inspections Process
The company, an international leader in communications satellite technology, was looking to transition away from excel and paper-based inspections processes. They wanted to streamline and automate inspections processes across their 15 global locations. The goal was to identify trends across these locations to make informed decisions and take corrective action. They also wanted to engage global employees in the inspections process and make inspections accessible across locations. The company needed a single platform to manage both equipment/routine-basis inspections and internal ISO audits. They required mobile capabilities with QR code scanning functionality for easy access to inspections and a central, up-to-date system to share progress, track completion and assign tasks to address findings.
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Quality Management: Accelerating Issue Resolution Using Quality Management System Software
The multinational company, a top mobility systems manufacturing and service company with a global footprint, was in need of a quality management software system to streamline the logging of nonconformities and other quality-related issues. They sought to improve issue resolution by establishing an efficient process and increasing visibility between field technicians and quality managers. The company also required in-depth system training. The specific IT needs included an intuitive interface for enterprise-wide deployment, mobile capabilities for deployment within multiple facilities, and integrated data analytics & reporting for continuous improvement.
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Boosting Organizational Performance with Integrated Occupational Health & Safety Management
As the organization grew, it faced the challenge of needing a more adaptable system architecture for organizational alignment. The existing system design was complicated and maintenance costs were high due to unused features or lack of capabilities to meet the organization's needs. The company was experiencing issues with siloed departmental functions, particularly for medical and EHS professionals with on-site medical clinics. This lack of collaboration made it difficult for departments to coordinate efforts, creating blind spots and making compliance challenging. The organization needed to standardize and automate key processes for occupational health, on-site medical clinic recordkeeping, and safety management. Without centralized metric tracking, processes were being duplicated and the company could not implement a formal program to reduce workers’ compensation costs.
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Implementation Success: Digital Transformation of Tanks & Air Source Management Programs
After a period of significant growth, the company was relying on rigid & disparate systems and multiple data collection processes with little standardization across its footprint. Manual data entry points & calculations as well as legacy software that did not provide an intuitive user experience created multiple barriers to their success. To consolidate databases and streamline their Environmental & Air Source Management programs, the company needed to implement a digital solution.
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COVID-19: Lessons Learned from the Pandemic and a Look at EHS Moving Forward
The COVID-19 pandemic brought about unprecedented disruption to businesses worldwide, with many firms unprepared for tackling related issues such as track and trace and reduced employee numbers. The pandemic brought with it new hurdles for the EHS practice, such as managing greater incidence of worker sickness, reduced resourcing, tracking contact events and supervising site permissions for workers who had been self-isolating. These challenges appeared practically overnight, and for businesses with nascent digitization initiatives, the transition to new working processes, such as staggered working hours and social distancing, posed greater issues. Many firms relied on digital technology to overcome these hurdles. The unprecedented disruption caused by COVID-19 left many EHS executives without a cogent strategy to tackle business resilience issues. Some firms relied on internally built solutions to tackle COVID-borne problems. But many firms have found these tools unwieldy and became rapidly inefficient as the situation worsened.
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Enabling a Global Company to Drive & Track Site Implementation of EHS Program Elements
The company needed to implement a phased priority scheme to manage EHS&S elements and set up a system that would provide company-wide visibility to global sites. They wanted to leverage data mining capabilities to easily identify risks across sites and drive corrective actions. The company also needed a system that could be configured to manage and oversee specific EHS&S performance and program progress to track site awareness and implementation of EHS&S tools, provide roll-ups of data and average scores across business sites to create reports to derive opportunities for program improvement, and digitize processes used to track company-wide performance and program elements.
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Journey to Carbon Neutral Tracking and Allocating Renewable Energy Credits
The organization operates as a global climate innovator, bringing efficient and sustainable climate solutions to buildings, homes, and transportation. As part of its bold commitments for ESG and sustainability improvements, the company is working to become carbon neutral by 2030, taking actions to reduce Scope 1 and Scope 2 emissions from its manufacturing operations, warehouses, distribution centers, service centers, research and design labs, offices, and service fleet. The organization recognized, however, that to reach carbon neutral, it would need to reduce its market-based Scope 2 emissions for purchased electricity and to invest in Renewable Energy Credits (RECs) for the solution. A digital solution was needed to address routine operational sustainability data collection and monitoring, consolidated tracking and allocation of RECs to individual sites, calculation of adjusted Scope 2 emissions using market-based factors and REC allocations, and data quality, transparency, and reporting for external assurance.
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