Implementing a Globally Successful Digital EHS&S Platform
Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Benchmark ESG | Gensuite
- Action Tracking System
- Incidents & Measurements
- Sustainability Reporting/Environmental Metrics
- Industrial Hygiene
Tech Stack
- Single Sign On
- HR directory
- 3rd party risk management system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Glass
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Process Control & Optimization
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a global company in the glass and ceramic materials industry. The company is dynamic and embraces the ethos of business growth, continuous innovation, and global expansion. The company has operations across more than 100 sites around the world and has a company size of $11.4 billion (USD). The company's global expansion and continuous growth have driven the need for a digital EHS&S platform that can improve operational efficiencies, increase data integrity and reporting consistency, and scale to match the company's continuous global growth.
The Challenge
The company, a global player in the glass and ceramic materials industry, was experiencing rapid growth and expansion. This growth brought about the need for standardization of processes to improve operational efficiencies, increase data integrity and reporting consistency, and ensure scalability to match the company's global growth. The company also needed a platform that would facilitate effective collaboration and communication across business segments. However, as the company grew, functions became more disconnected and departments became more siloed without the help of technology. The company was in search of a digital platform that could address these challenges.
The Solution
The company chose Benchmark ESG | Gensuite as their digital platform solution. The platform was selected for its configurable software that supports the requirements of regulatory agencies across the world, its ability to replace multiple providers with a single, powerful and unified solution, and its quick and effective implementation. The Benchmark team worked closely with the company's EHS&S leadership team to target the suite of application modules that would meet their digital platform and transition objectives. The team then focused on defining and implementing the specific application configurations that would address both global and regional program standardization drivers within these modules, as well as the needs of business segments and key sites for process execution and workflow. The Benchmark team enabled the following solution suite to be ready for user acceptance testing (UAT), final self-service configuration, and deployment readiness in Phase 1 of the launch: Action Tracking System, Incidents & Measurements, Sustainability Reporting/Environmental Metrics, and Industrial Hygiene.
Operational Impact
Quantitative Benefit
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