Avanan > Case Studies > AVANAN CASE STUDY: Capital Caring: Cloud Security for Healthcare Providers

AVANAN CASE STUDY: Capital Caring: Cloud Security for Healthcare Providers

Customer Company Size

Mid-size Company

Region

America

Country

United States

Product

Avanan Cloud Security Platform

Tech Stack

Office 365
Microsoft Advanced Threat Protection

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings

Technology Category

Cybersecurity & Privacy - Cloud Security

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cybersecurity Services
Cloud Planning, Design & Implementation Services

About The Customer

Capital Caring is a healthcare organization that has been improving care for those facing life-limiting illness since 1977. They do this through public education, advocacy, and direct support of patients and their families. The organization has over 650 employees and 850 volunteers who offer hospice, palliative care, and counseling to more than a thousand patients and their families each day. The organization's CIO, Hershell Foster, was particularly concerned about the security of their email system, which was constantly under threat from phishing and other malicious attacks.

The Challenge

Capital Caring, a healthcare organization, was facing a significant challenge with email security. Their employee inboxes were flooded with hundreds of phishing and other malicious messages each day, potentially putting patient data at risk. Despite aggressive training, it was difficult for employees and volunteers to filter out the increasingly sophisticated attacks. A recent survey revealed that 78% of healthcare providers experienced a ransomware or malware attack in the last year, with email being the number-one source of a potential data breach. The regulatory issues of exposing patient information meant that a compromised account could lead to expensive compliance fines, even after the initial threat has passed.

The Solution

Capital Caring turned to Avanan for a solution. Avanan offers a cloud-based platform that includes the combined technology of over 60 best-of-breed security vendors to provide zero-day malware, phishing and ransomware protection, data leak prevention, encryption, file sanitization, account takeover protection, shadow IT management and other categories of security for the cloud. Because it does not use a proxy or reroute traffic, it can be deployed in just a few minutes and has no effect on the end user experience. Avanan was able to add multiple layers of additional protection at a cost that was much less than adding the single MTA solution. The email scanning tools could identify zero-day threats much faster, with a higher catch rate and, more importantly, the Avanan antiphishing capabilities caught the attacks that Microsoft missed.

Operational Impact

Avanan was able to look through the last year’s worth of email and user activity to identify potential security concerns and confirm that no confidential data was compromised.
Capital Caring was able to eliminate the additional costs of Microsoft’s Advanced Threat Protection, saving money without reducing security.
Avanan's solution went well beyond email security, extending data security controls to OneDrive and SharePoint such that Capital Caring was able to identify and control confidential patient data.
Avanan's platform monitors every user activity, SaaS event and configuration for signs of a compromised account or insider threat, providing post-breach protection.

Quantitative Benefit