Avery Dennison Secures and Simplifies the User Experience with Okta Access Gateway
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Okta Access Gateway
- Okta Single Sign-On
- Okta Multi-Factor Authentication
- Okta Device Trust
Tech Stack
- SAML
- OpenID Connect
- Oracle Access Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Consumer Goods
- Retail
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Avery Dennison is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. Founded by Stan Avery and Dorothy Durfee Avery, the company has grown from a small enterprise into a large corporation with over 32,000 employees in more than 50 countries. Avery Dennison's products are used in nearly every major industry and include pressure-sensitive materials for labels and graphic applications, tapes and bonding solutions for industrial, medical, and retail applications, tags, labels, and embellishments for apparel, and RFID solutions serving retail apparel and other markets. Headquartered in Glendale, California, Avery Dennison is committed to innovation and addressing challenges head-on, as reflected in its approach to technology and digital strategy.
The Challenge
Avery Dennison faced challenges in managing a complex IT landscape due to multiple acquisitions, which introduced new systems, apps, and user accounts. The company aimed to consolidate its IT stack, streamline cloud-based user sign-on and authentication processes, and enhance security. The influx of new apps and solutions brought inconsistent and hard-to-remember usernames and passwords, prompting Avery Dennison to explore ways to simplify the authentication process for employees and customers. The company needed a solution that could integrate with existing systems and provide a seamless user experience while maintaining high security standards.
The Solution
Avery Dennison selected Okta as its identity solution due to its pre-built integrations, which facilitated a quick and secure rollout without disrupting users. The company began by providing secure Single Sign-On access to G Suite and Kontiki, then expanded to other cloud-based applications with Okta's Multi-Factor Authentication. Avery Dennison also integrated Okta Access Gateway to provide a simple and secure experience for users accessing a wide variety of cloud-based and on-prem apps. The implementation of Okta Access Gateway allowed Avery Dennison to avoid normalizing 4,700+ user IDs across their environment, updating Single Sign-On IDs in just two hours. The company also adopted Okta's Adaptive Multi-Factor Authentication and API Access Management to enhance security and provide token validation and exchange for business-to-business endpoints. Avery Dennison's decision to use Okta Access Gateway was driven by its simplicity and ability to integrate more apps using SAML or OpenID Connect, reducing implementation steps and simplifying the user experience.
Operational Impact
Quantitative Benefit
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