AZPRO Group Enhances Efficiency and Customer Service with MyRouteOnline
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Retail
- Transportation
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Time Sensitive Networking
- Vehicle Telematics
Services
- System Integration
About The Customer
AZPRO is a commercial graphics or large-scale format printing company based in Arizona. The company handles design, production, shipping and installation of large-scale commercial graphics. These include retail signages, pop-up displays, floor graphics, wall and window wraps, menu boards, expo stalls, banners, billboards, vehicle fleet graphics and more. AZPRO prides itself in going beyond design and creation to offer easy and effortless installations. The company has a diverse customer base spread across the city, including both new and repeat customers. It plans over 10 routes per week, each with anywhere from 10 to 80 stops.
The Challenge
AZPRO, a large-scale format printing company based in Arizona, was facing significant challenges in planning efficient routes for its installers and delivery drivers. With a diverse customer base spread across the city, including both new and repeat customers, the company was struggling to map out the most efficient routes for its deliveries and installations. The company plans over 10 routes per week, each with anywhere from 10 to 80 stops. The task of planning these routes was not only time-consuming but also increasingly complex as the number of stops increased. Furthermore, the routes were not static and could change every week depending on the project or clients. The larger the project, the more frequently the route could change, adding to the complexity of the task.
The Solution
To address these challenges, AZPRO turned to MyRouteOnline, a route planning solution. MyRouteOnline was chosen for its ability to effortlessly route multiple addresses. The route planner creates the shortest routes considering factors such as distance covered, time travelled and other custom metrics. It also offers a simple way to upload multiple addresses at once via Excel, with a higher plan allowing for the upload of as many as 1000 addresses at once for larger projects. Once the routes are ready, they can be easily shared via email or printed for distribution. The MyRouteOnline app also facilitates quick and easy navigation. The solution also accounts for live traffic and unexpected road closures, rerouting drivers and installers to the most efficient path. It also enables tracking of installers, stops and idle time, and provides clients with notifications regarding their scheduled installation.
Operational Impact
Quantitative Benefit
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