The Community Policing Department of Port Alberni, in partnership with the Royal Canadian Mounted Police, was faced with the challenge of efficiently managing volunteer resources. The department's volunteers were tasked with delivering awareness letters to crime victims' residences every month. The challenge was to optimize volunteer time and ensure quick delivery of these letters. The department needed an easy-to-use delivery app or software that would automatically optimize routes, reducing the need for manual planning and scheduling. The app also needed to be compatible with the department’s iPad devices. The department plans routes once a month, with approximately 20 stops. Stops are often added based on crime stats, requiring a solution that could automatically update stops and adapt the route to ensure the volunteer drivers are still on the shortest, quickest, and most efficient path.

AZPRO, a large-scale format printing company based in Arizona, was facing significant challenges in planning efficient routes for its installers and delivery drivers. With a diverse customer base spread across the city, including both new and repeat customers, the company was struggling to map out the most efficient routes for its deliveries and installations. The company plans over 10 routes per week, each with anywhere from 10 to 80 stops. The task of planning these routes was not only time-consuming but also increasingly complex as the number of stops increased. Furthermore, the routes were not static and could change every week depending on the project or clients. The larger the project, the more frequently the route could change, adding to the complexity of the task.

Mean Green Solutions, Inc., a small business in Orange County, Florida, serves as a vendor to the Federal National Mortgage Association (FNMA) and the Federal Home Loan Mortgage Corporation (FHLMC). The company, led by Shannon Marques, was looking to expand its services by conducting property safety hazard inspections for these government agencies. However, the challenge was to make this process cost-effective by ensuring that her employees could inspect as many properties as possible within a regular workday. The properties were scattered across Orange County, the fifth largest county in Florida, making it crucial to group properties geographically to minimize driving distance and maximize employee productivity. The company initially used MapQuest and Google Maps for route planning, but these platforms had limitations. They could only handle about 25 properties at a time, the routes were often inaccurate, and employees spent a significant amount of time locating addresses.