Berglandmilch's IoT Transformation: Gaining Transparency and Saving Time
Technology Category
- Analytics & Modeling - Process Analytics
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Packaging
- Retail
Applicable Functions
- Quality Assurance
Use Cases
- Intelligent Packaging
- Leasing Finance Automation
Services
- System Integration
About The Customer
Berglandmilch is the largest dairy group in Austria, operating in the food and beverages industry. The company has close to 6,000 different varieties of packaging in regular use within its business and implements around 300 changes every month. The company's packaging redesign process is critical and involves various teams, including the legal department, which checks each change in detail to ensure compliance with food labelling laws. The company also works with several external suppliers such as graphic design agencies. Berglandmilch's large retail customers regularly audit its factories, and the company needs to demonstrate the rigor of its processes for compliance.
The Challenge
Berglandmilch, the largest dairy group in Austria, was facing a significant challenge in managing its complex packaging change process. With nearly 6,000 different packaging varieties and around 300 changes every month, the process was critical yet lacked transparency. The company primarily used paper forms, making it difficult to monitor the progress of projects and intervene promptly to prevent mistakes. The process involved as many as 15 different people from up to five internal departments, as well as several external suppliers such as graphic design agencies. The company needed more visibility into the status of any product at every stage of operation, especially considering the short shelf life of dairy products. Furthermore, the legal department had to check each change in detail to ensure compliance with national and international food labelling laws, adding another layer of complexity.
The Solution
Berglandmilch turned to Nintex K2 Five to automate its packaging change process. The solution integrated seamlessly with the company's existing SAP system and Microsoft applications, creating a streamlined business process. The change process duration remained roughly the same due to the company's diligence in checking changes for accuracy. However, Nintex K2 Five enabled employees to make amendments much faster, with some tasks that used to take 3-4 hours now taking around 2 hours. The solution also facilitated closer collaboration with third-party graphic designers, with all communications and process steps fully integrated despite differences in systems. The workflows also helped demonstrate the rigor of Berglandmilch's processes for compliance with food labelling laws during audits by large retail customers. The process is now completely transparent, with everyone involved able to see what stage projects have reached and what needs to happen next.
Operational Impact
Quantitative Benefit
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