技术
- 分析与建模 - 过程分析
- 网络安全和隐私 - 安全合规
适用行业
- 包装
- 零售
适用功能
- 质量保证
用例
- 智能包装
- 租赁金融自动化
服务
- 系统集成
关于客户
Berglandmilch 是奥地利最大的乳制品集团,从事食品和饮料行业。该公司拥有近 6,000 种在其业务中经常使用的不同品种的包装,每月进行约 300 次更换。该公司的包装重新设计过程至关重要,涉及多个团队,包括法律部门,该部门详细检查每项更改,以确保符合食品标签法。该公司还与图形设计机构等多家外部供应商合作。 Berglandmilch 的大型零售客户定期审核其工厂,该公司需要证明其合规流程的严格性。
挑战
Berglandmilch 是奥地利最大的乳制品集团,在管理其复杂的包装变更流程方面面临着重大挑战。由于有近 6,000 种不同的包装品种,每月约有 300 种变化,该过程至关重要,但缺乏透明度。该公司主要使用纸质表格,难以监控项目进度并及时干预以防止出现错误。该流程涉及来自多达 5 个内部部门的多达 15 名不同人员,以及平面设计机构等多家外部供应商。该公司需要更多地了解任何产品在每个运营阶段的状态,特别是考虑到乳制品的保质期较短。此外,法律部门必须详细检查每项变更,以确保遵守国家和国际食品标签法,这又增加了一层复杂性。
解决方案
Berglandmilch 求助于 Nintex K2 Five 来实现其包装更换流程的自动化。该解决方案与公司现有的 SAP 系统和 Microsoft 应用程序无缝集成,创建了简化的业务流程。由于公司努力检查变更的准确性,变更过程的持续时间大致保持不变。然而,Nintex K2 Five 使员工能够更快地进行修改,以前需要 3-4 小时完成的一些任务现在只需要大约 2 小时。该解决方案还促进了与第三方图形设计师的更密切合作,尽管系统存在差异,但所有通信和流程步骤都完全集成。该工作流程还有助于证明 Berglandmilch 在大型零售客户审核期间遵守食品标签法的流程的严格性。现在,该过程完全透明,每个参与人员都可以看到项目已达到哪个阶段以及下一步需要发生什么。
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