Best-of-Breed 3PL Capabilities for Healthcare
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- JDA Warehouse Management
- JDA Warehouse Labor Management
Tech Stack
- Warehouse Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
About The Customer
Owens & Minor is the nation’s leading distributor of medical and surgical supplies to the acute-care market. Founded in 1882, Owens & Minor is a Fortune 500 company with more than 4,800 employees and over 50 distribution centers across the United States, providing a comprehensive offering of medical and surgical products to more than 4,600 healthcare providers. To enhance its leadership position in healthcare supply chain management, Owens & Minor launched OM HealthCare Logistics (OM HCL), which became operational in 2009. OM HCL is a full-service, third-party logistics (3PL) and business process outsourcing business unit providing end-to-end supply chain solutions for the medical device and pharmaceutical industries.
The Challenge
Owens & Minor, a leading distributor of medical and surgical supplies, launched OM HealthCare Logistics (OM HCL) to enhance its leadership position in healthcare supply chain management. OM HCL is a full-service, third-party logistics (3PL) and business process outsourcing business unit providing end-to-end supply chain solutions for the medical device and pharmaceutical industries. To establish a best-of-breed 3PL capable of addressing healthcare manufacturers’ toughest supply chain challenges, they needed a technology partner that offered best-in-class productivity solutions. As a healthcare-focused 3PL, OM HCL would be supporting a diverse client base within healthcare with varying and unique requirements. These varying requirements created a demand for an infrastructure that was more adaptive and more flexible to meet various clients’ needs beyond the capabilities of the current operating system supporting the Owens & Minor core business units.
The Solution
Owens & Minor partnered with JDA Software to implement JDA Warehouse Management and JDA Warehouse Labor Management. The key selection criteria centered on finding a Warehouse Management System (WMS) that could provide flexibility and scalability, while still supporting the complex needs of multiple medical device and pharmaceutical client requirements. JDA’s WMS solution inherently addresses these key competencies right out of the box. The solution also provides the flexibility, efficiency and automation that will support OM HCL as they grow to accommodate new and shifting client demands. With JDA Warehouse Management now active at the OM HCL flagship distribution center in Kentucky, OM HCL is prepared for potentially rapid growth.
Operational Impact
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