Cambridge Memorial Hospital Meets Case Costing Requirements With WebFOCUS
Customer Company Size
Mid-size Company
Region
- America
Country
- Canada
Product
- WebFOCUS
- iWay Service Manager
- iWay DataMigrator
Tech Stack
- Business Intelligence
- Data Warehousing
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Quality Assurance
- Human Resources
Use Cases
- Predictive Maintenance
- Real-Time Location System (RTLS)
About The Customer
Cambridge Memorial Hospital is a regional hospital located in Ontario, Canada. The hospital has 143 acute care beds and employs over 1,300 dedicated and skilled healthcare professionals, including 280 physicians. The hospital also has 400 volunteers on staff. The hospital provides local residents with compassionate care and superior service. The hospital's funding is based on the number of cases performed each year, and it must carefully monitor expected case volumes, costs, and a variety of quality metrics to comply with the Ontario Ministry of Health's quality-based procedures.
The Challenge
Cambridge Memorial Hospital, a regional hospital in Ontario, Canada, was faced with the challenge of monitoring patient volumes, costs, and quality due to new provincial requirements. The Ontario Ministry of Health introduced quality-based procedures, under which hospitals are compensated based on the number of patients they look after, the services they deliver, the quality of those services, and the specific needs of the broader population they serve. The hospital's funding is based on the number of cases performed each year. To handle this effectively, Cambridge Memorial needed to replace its outdated manual reporting system with a more efficient and comprehensive solution.
The Solution
Cambridge Memorial Hospital implemented WebFOCUS scorecards and dashboards that leverage clinical data from Meditech healthcare information systems and other enterprise applications. They used Information Builders’ WebFOCUS business intelligence (BI) and analytics platform to set up key performance indicators (KPIs) as well as to develop reports, scorecards, and dashboards. One of the hospital’s first WebFOCUS projects involved developing a tracking system for emergency room (ER) patients. They created an electronic ER tracking board that collects information from Meditech and presents it on a large flat-panel display. The hospital is also in the process of implementing a case costing system that will leverage a data warehouse to further these analyses. The hospital uses iWay DataMigrator to load the data warehouse.
Operational Impact
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