Caprock Home Health Services Moves to Sage 300
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Sage 300
Tech Stack
- Data Import Utility
- Medical Billing Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Human Resources
- Business Operation
Use Cases
- Remote Asset Management
- Predictive Quality Analytics
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Caprock Home Health Services, Inc. is a home health care provider based in Lubbock, Texas. For more than 30 years, the company has been providing attendant and skilled nursing care that enables its clients across the state of Texas to remain in their homes. The company operates across 12 locations and runs 30 programs, employing more than 2,000 employees. Caprock's services are extensive and diverse, requiring a robust and efficient system for managing its operations.
The Challenge
Caprock Home Health Services, Inc. (Caprock) has been providing attendant and skilled nursing care for over 30 years, enabling its clients across Texas to remain in their homes. However, the company faced challenges with its older accounting software package. It needed a robust financial accounting application capable of handling its multiple locations and myriad of programs. The company's financial reporting requirements were complex and extensive due to its 12 locations and 30 programs. The company needed the ability to slice and dice the data in various ways, which it couldn't achieve with its old software and had to rely on spreadsheets.
The Solution
Caprock chose Sage 300 as its new financial accounting application. Sage 300 offered strong financial reporting, consolidation, and payroll capabilities. Additionally, Caprock found a local partner who was responsive and knowledgeable. This partner was able to transfer years of historical data from Sage Pro to Sage 300 and configured an import utility that transfers data from Caprock’s medical billing software into its accounting application. Caprock utilizes the Sage 300 Payroll module to pay its employees. Hours, location, program, and task data from the medical billing software are imported into the Payroll module, where checks are generated. The level of detail in Sage 300 facilitates tax allocation and reporting. With the capabilities inherent in Sage 300 and the partner’s expertise, Caprock can now print all of the reports it needs directly from the software.
Operational Impact
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