Case Study: Smith+Nephew
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Fastpath Assure
- Fastpath’s Segregation of Duties module
- Fastpath’s Access Reviews
- Fastpath’s Access Certifications
- Fastpath’s Audit Trail
- Fastpath’s Identity Manager
- Fastpath’s SAP Code Checker
Tech Stack
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
Use Cases
- Asset Health Management (AHM)
- Predictive Maintenance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Smith+Nephew is a global medical technology company that was established in 1856. The company designs and manufactures advanced medical devices and wound care products. Over the years, Smith+Nephew has grown to become one of the top 100 companies traded on the London Stock Exchange (FTSE-100). Today, the company has more than 15,000 employees worldwide. Smith+Nephew supports healthcare professionals in returning their patients to health and mobility, helping them to perform at their fullest potential.
The Challenge
Smith+Nephew, a leading medical technology company, was facing challenges with their aging GRC tool for SAP which needed to be upgraded or replaced in 2019. The existing SAP tool required manual work, making the management of user access within systems a laborious process. The team had to use Excel spreadsheets to check which roles had access, determine whether conflicts existed among them, create SOD reports, and decide how these conflicts should be mitigated. This manual process was time-consuming and inefficient, prompting the need for a more streamlined and automated solution.
The Solution
In 2019, Smith+Nephew decided to implement Fastpath Assure, choosing Fastpath’s Segregation of Duties module along with Access Reviews, Access Certifications, Audit Trail, Identity Manager, and SAP Code Checker. Fastpath set up a dedicated implementation team of security and audit professionals to assist in the implementation. Smith+Nephew has focused much of their attention on using Fastpath’s Segregation of Duties (SOD) reporting and emergency access management for multiple connected systems. The dedicated aspect of Fastpath delivers these capabilities and positive results for SAP and provides a path for additional applications as well.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.
