Qlik > Case Studies > CIBER adds QlikView to exclusive partner roster – and adopts the program itself

CIBER adds QlikView to exclusive partner roster – and adopts the program itself

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Customer Company Size
Large Corporate
Region
  • Europe
  • America
Country
  • United Kingdom
  • United States
Product
  • QlikView
  • Microsoft Dynamics AX
  • Microsoft Dynamics CRM
  • Sage
  • SAP NetWeaver
Tech Stack
  • QlikView
  • Microsoft Dynamics
  • Sage
  • SAP
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Cost Savings
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
  • Business Operation
Use Cases
  • Real-Time Location System (RTLS)
  • Predictive Maintenance
  • Process Control & Optimization
Services
  • System Integration
  • Software Design & Engineering Services
  • Training
About The Customer
CIBER is a global IT services and system integration provider, with annual revenues of approximately $1.2 billion, and 8,500 employees serving customers worldwide from over 90 offices in 18 countries. The company builds business systems for its customers using enterprise software from proven industry heavyweights like Microsoft, SAP, Sage and Oracle. CIBER offers its services globally across all technology platforms, operating systems and infrastructures. A Microsoft Gold Partner, CIBER is accredited in seven different product competencies including Dynamics AX, ERP, CRM, and MOSS (Microsoft Office SharePoint Server), and the company is also the leading Microsoft UK CRM vendor in 2008/09. CIBER sells its enterprise software services into four main vertical sectors: Not for Profit, Financial Services, Professional Services and the Public Sector.
The Challenge
CIBER, a global IT services and system integration provider, was looking for a new software application to add to its exclusive stable of preferred software applications. The company was already a Microsoft Gold Partner and the leading Microsoft UK CRM vendor in 2008/09. However, it was looking for a tool that could be deployed at client sites in a matter of days, rather than months or years, and that would allow users to execute complex queries on huge data sets in seconds, without having to involve IT. The company was also looking for a tool that could be integrated with its existing software applications, including Sage, Microsoft Dynamics CRM and Microsoft Dynamics AX.
The Solution
CIBER decided to add QlikView to its exclusive stable of preferred software applications. QlikView is a business intelligence tool that allows users to execute complex queries on huge data sets in seconds, without having to involve IT. The tool was relatively unknown to CIBER, but the company decided to give it a try after hearing stories of its fast deployment and ease of use at a local seminar. CIBER initially focused on selling QlikView as a reporting and dashboard extension to its considerable base of Sage customers. However, the scope was later extended to include Microsoft Dynamics CRM and Microsoft Dynamics AX customers as well as any 3rd party, non-CIBER applications. CIBER's SAP division is now evaluating QlikView, which offers a connector that is certified for SAP NetWeaver, making the integration a relatively fast and painless exercise.
Operational Impact
  • CIBER is now able to offer its clients a range of solutions, including QlikView.
  • QlikView’s value is easy to demonstrate to clients, using clients’ own data.
  • QlikView is easy to use and quick to implement.
  • Flexible platform, meaning it can be integrated successfully with Sage and Microsoft applications.
  • Clear and transparent financial reporting, for more effective sales & marketing activity.
Quantitative Benefit
  • In the space of 12 months, Robinson sold fifteen installations of QlikView.
  • In the space of one month, the business rolled QlikView out to 25 employees.

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