City of Phoenix Enhances Security with CrowdStrike Falcon Platform for Comprehensive Protection
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- CrowdStrike Falcon
- Falcon Complete
- Falcon Discover
- Falcon Insight
- Falcon Overwatch
Tech Stack
- Endpoint Detection and Response (EDR)
- Next-Generation Antivirus
- Vulnerability Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Services
- Cybersecurity Services
- System Integration
About The Customer
The City of Phoenix is the municipal government responsible for the fifth largest city in the United States. It serves a population of about 1.6 million residents, providing essential public services such as water, police, fire, and housing. The city employs approximately 13,000 staff members across various operational units, which are often autonomous. As a large and complex municipal organization, the City of Phoenix faces unique challenges in maintaining security across its diverse infrastructure. The city is committed to ensuring the safety and security of its citizens and operations, which necessitates the deployment of advanced security solutions to protect against cyber threats.
The Challenge
The City of Phoenix, being the fifth largest city in the U.S., faced significant challenges in securing its large and diverse municipal organization. With a population of approximately 1.6 million and 13,000 employees across various operational units, the city needed to protect its infrastructure from increasingly sophisticated cyberattacks. The existing security infrastructure was a mix of legacy components, primarily on-premises, which required a comprehensive review to ensure robust endpoint protection. Additionally, the city was dealing with an industry-wide shortage of security professionals, making it difficult to maintain a strong security posture.
The Solution
To address its security challenges, the City of Phoenix deployed the CrowdStrike Falcon platform, which offers a comprehensive suite of endpoint security solutions. The platform includes Falcon Complete managed detection and response (MDR), Falcon Discover for IT hygiene, Falcon Insight for endpoint detection and response (EDR), Falcon Overwatch for managed threat hunting, Falcon Prevent for next-generation antivirus, and Falcon Spotlight for vulnerability management. The deployment was rapid, with the Falcon platform being operational within 24 hours. The city also implemented a CrowdStrike Incident Response Retainer to ensure immediate access to security experts in case of an incident. The collaboration with CrowdStrike provided the city with continuous protection and access to a team of global security experts, enhancing its ability to respond to threats effectively.
Operational Impact
Quantitative Benefit
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