StepStone, a leading digital recruitment platform, was faced with the challenge of ensuring the security of highly sensitive personal information of jobseekers worldwide. As a rapidly expanding business with a growing presence in the U.S. and plans to enter new markets, StepStone was increasingly vulnerable to sophisticated and numerous cyberattacks. The company's existing antivirus products were no longer sufficient to protect against these threats. StepStone's platform delivers over 100 million job applications per year to over 150,000 employers, averaging three million page views and one million site visits in a typical month. The company needed a robust security solution that could effectively protect endpoints, which were identified as typical ingress paths for cyber threats.

Virgin Hyperloop, a private company founded in 2014, is developing a new mode of mass transportation that promises to move freight and people quickly, safely, and directly from origin to destination without direct carbon emissions. However, as a startup with about 300 employees and offices in Los Angeles, Las Vegas, and Dubai, the company faces significant security challenges. These include protecting its revolutionary intellectual property (IP) with a small IT team, managing a fast-moving startup environment with a highly mobile staff, and operating under a limited budget typical of startups. The company's cutting-edge technology and high-profile IP attract unwanted attention from hackers, including state actors, making security a top priority. Additionally, the company aims to cut costs and streamline its cybersecurity operations, which were previously a mix of various security products and services that were costly and inefficient.

GMG, a global retailer and manufacturer, faced a significant increase in cyberattacks as a result of its rebranding and digital transformation efforts. The company was using outdated antivirus tools that were insufficient to protect against sophisticated modern threats. GMG's IT team was overwhelmed with up to 10,000 incidents a month, and the existing security measures were not capturing every incident. The company needed a solution that could provide better intelligence and automated threat detection to protect critical customer and user data.

The City of Las Vegas faced a significant cybersecurity challenge when a major breach was detected. The city, known for its world-class entertainment and as a technology capital, needed to protect its digital assets and maintain its reputation. With over 2,700,000 residents and 40 million yearly visitors, the city had to ensure the security of essential services like first responders, water, electricity, and public safety. The city's existing legacy endpoint security product was proving inadequate, prompting the need for a more robust solution. The city was also a popular target for malware attacks, further emphasizing the need for a strong cybersecurity infrastructure.

Cardinal Innovations Healthcare Solutions faced significant challenges in protecting their data and systems from cyber threats, particularly due to the high value of personal healthcare information (PHI) on the black market. The healthcare industry, in general, has been slower to adopt new technologies and respond to threats compared to other sectors. Cardinal Innovations recognized the need for a comprehensive solution that provided visibility across all endpoints and next-generation protection against adversaries. Their existing security posture had blind spots and lacked the speed necessary to respond to breaches effectively. During a proof-of-concept with CrowdStrike, it became evident that their traditional layered defenses were insufficient, and they needed to take a different approach to safeguard their systems and data.

The International Republican Institute (IRI) faces significant cybersecurity threats due to its role in promoting democracy worldwide. These threats are not only from politically motivated adversaries aiming to disrupt field operations but also from those targeting its headquarters in Washington, D.C., to gain insights into U.S. foreign policy. The challenge is compounded by the organization's globally distributed field offices, which operate in remote locations and different time zones. The existing security measures, including multiple vendors and a whitelisting-based solution, were insufficient to address the evolving nature of cyber threats. IRI needed a comprehensive endpoint solution that could effectively support its global operations and provide real-time visibility into potential threats.

The Wyoming Department of Enterprise Technology Services (ETS) faced the challenge of safeguarding the state's economy and citizenry from cyber threats while complying with diverse requirements. The legacy antivirus solution was inadequate, missing detections, and impeding end-user productivity. ETS needed a cutting-edge cybersecurity solution that could adapt to evolving threats and provide reliable protection.

TransPak was undergoing rapid expansion, focusing on growing its market in Asia and Europe. The company faced challenges in supporting over two dozen global locations, ensuring system availability, and maintaining peak efficiency. Many employees were frustrated with system performance, leading to productivity losses. Additionally, TransPak was targeted by numerous ransomware attacks, causing extensive backups and further productivity interruptions. The company needed next-generation protection to secure its infrastructure, avoid ransomware attacks, and ensure system availability without burdening its IT team.

The company faced challenges in consolidating its data center, IT, and security operations across its business units. Despite the advantages of consolidation, the security organization struggled with a lack of real-time visibility and protection of endpoints operating on and off its global network. The existing method of scanning and detecting infected endpoints was inefficient, time-consuming, and labor-intensive. Additionally, the company was concerned about the inadequacy of its existing tools in protecting against emerging advanced attacks. The security team also aimed to better integrate incident response into their daily operations and improve overall operational efficiency.

Globally dispersed, with tens of thousands of total endpoints, the organization was relying on multiple 'point' products to defend its global environment. For example, the team depended on separate tools for a range of security functions, such as detection, prevention and remediation, as well as the ability to contain infected machines and take action remotely. Operating with multiple, limited-function solutions was inherently ineffective and cumbersome. They determined they would be better served by adopting a single, unified solution that could truly span the entire prevention, detection, response and investigation spectrum, allowing their support and IR teams to coordinate their efforts using one platform.

This sprawling university houses a widely dispersed collection of entities, many operating their own IT infrastructure in a decentralized fashion. While this provides a tremendous amount of autonomy to the faculty and staff of various colleges and organizations within the university, it also results in a lack of standardization across the endpoints of numerous interconnected IT systems. This creates the potential for innumerable attack vectors that can be exploited to gain access to valuable information. As part of a broad security improvement initiative taking place throughout the university and its affiliated organizations, the institution’s security team recognized the need to confirm the integrity of their environment and ensure that they were not at risk of exposing sensitive privacy or research data.

The customer lacked unhindered visibility into attacker activity on their endpoints. They needed the ability to see both signature- and non-signature-based attacks in real time, and the ability to contain those attacks. The customer also needed real-time alerting whenever new 'unknown unknowns' were executing or propagating across their environment. Furthermore, they wanted the ability to prevent these events in real time. They had a well defined and resourced security operation that wanted to alleviate 'alert fatigue' and focus on the most urgent threats targeting their environment. In addition, they wanted to augment those resources with proactive threat hunting to detect possible threats at an earlier stage and prevent attacks from succeeding. Given the size and complexity of their global operations, the customer needed the ability to fine-tune and completely control prevention settings and capabilities on their endpoints.

The customer had focused on and invested in bolstering their defenses at the network level. However, they still found themselves vulnerable to ongoing intrusion activity and concerned about threats they might be 'blind to.' They instinctively knew they needed better protection on the endpoint and that their AV was not doing enough. They wanted a better strategy and capability for endpoint protection. They evaluated a number of endpoint security suppliers, and were disappointed in the weak performance of many of the endpoint security solutions they tested. They became increasingly convinced that they needed better efficacy against commodity attacks and proven abilities to ward off more sophisticated attacks. The also wanted to ensure that they would not have to install multiple agents and that endpoint performance and user experience would not be impacted. The customer was also convinced that they needed to augment their human security resources and expertise in order to protect themselves against determined and skilled attackers targeting their environment.

The healthcare provider was undergoing a significant infrastructure upgrade and was concerned about defending against advanced targeted attacks. They had a standard layered security approach but were worried about sophisticated and stealthy attackers. They needed more prevention and detection capabilities for advanced targeted attacks. The organization was growing rapidly but lacked the resources to staff a 24/7 Security Operations Center, making it difficult to proactively hunt for adversary activity.

Insurance companies are increasingly targeted by adversaries, leading to high-profile breaches. The customer needed better insight into potential attackers and their tools, techniques, and procedures (TTPs). The Board of Directors and CISO requested a penetration test to be completed within two weeks. The test revealed gaps in security posture and ineffective endpoint protection. The current vendor could not provide the necessary prevention capabilities, and detection and visibility were incomplete, taking too long to gather data for the Security Operation Center.

CrowdStrike's Tabletop Exercise program is designed to simulate targeted cyberattacks for organizations, allowing them to test their incident response capabilities without the risk of an actual attack. The exercises are tailored to each organization, drawing on real-world attack methods from CrowdStrike Falcon Intelligence feeds. Participants are challenged to respond to various aspects of a breach, including technical containment, legal obligations, and corporate reputation management. The exercises reveal gaps in decision-making authority and the ability to protect critical systems, prompting organizations to revise their incident response plans.

The airline was heavily invested in network protection but lacked visibility into endpoint activities, leaving them vulnerable to sophisticated attacks. Despite significant investments in security technology and personnel, they were concerned about their limited view across the kill chain and the effectiveness of their current endpoint protection tools. They needed a comprehensive solution to better understand and counteract adversaries, improve their security strategy, and effectively prevent and detect attacks.

Driscoll Health System faced the challenge of managing a wide attack surface due to the integration of IoT and connected medical devices, which expanded their network perimeter. The organization needed to reduce its risk exposure while ensuring that security measures did not disrupt patient care. The rise of sophisticated threats like fileless malware further complicated their security landscape, necessitating a solution that could provide real-time insights and rapid response capabilities. The existing security team was burdened with manual tasks, limiting their ability to focus on strategic initiatives. Driscoll Health System required a comprehensive endpoint detection and response (EDR) solution that could enhance their security posture without overwhelming their resources.

Despite the cloud being more secure than on-prem data centers, Oak Hill Advisors faced unique security challenges. The cloud's infrastructure dynamism and lack of a perimeter meant vulnerabilities could be exposed quickly. The firm needed to adapt its security posture to the cloud's requirements, focusing on AWS best practices, real-time infrastructure assessment, frequent testing during development, and automated incident response.

For a company the size of Pokémon, availability and security are vital to doing business. Pokémon needs to scale up quickly and scale back just as quickly, ensuring that security and operations are not affected. Downtime can have serious ramifications, including brand deterioration and negative publicity. The challenge is to maintain visibility into the environment and ensure security without relying solely on 'wonder products' that promise to solve all problems. The company needs to establish a baseline, basic hygiene, and crucial visibility to enable business operations effectively.

Copart's information security team was operating a full stack of security products to protect its 6,000 employees. However, the CISO, Joshua Danielson, sought a more robust security stack that could provide real-time visibility into threats and prevent attacks across the kill chain. The primary challenge was to find a solution that could eliminate 'end-run' attacks, which typical defenses often miss, and provide detailed, actionable information. Additionally, the solution needed to be easy to deploy and use, despite its powerful capabilities. Danielson wanted a proven endpoint detection and response (EDR) solution that could integrate well with various products and provide high-quality threat intelligence.

The Financial Institution faced significant challenges in maintaining robust cybersecurity measures due to the high-stakes nature of its operations. The existing endpoint detection and remediation solution was not effective, causing disruptions and failing to detect threats. Additionally, the solution was expensive and not well-integrated with the IT architecture, leading to operational inefficiencies. The institution needed a more effective and cost-efficient solution that could provide comprehensive endpoint visibility, telemetry, and incident investigation capabilities.

Jemena, an Australian utility company, faced several cybersecurity challenges as it prepared for new regulations. The company was concerned about the effectiveness of its existing security solutions, which were slow and manual, consuming valuable time and resources. There was difficulty in obtaining an accurate picture of threats and risks due to a lack of cohesion and integration among various security products and services acquired over time. This resulted in a lack of cross-department cohesion and visibility, with no clear understanding of security-related incidents or the level of risk associated with them. To address these challenges, Jemena appointed Dave Worthington as general manager for digital security and risk to strengthen its defense posture. One of his first actions was to conduct a red team exercise using ethical hackers to test the scope and resilience of existing security measures, which revealed that the current security setup was not fully effective.

Bladex faced significant challenges in complying with numerous privacy and security regulatory requirements while dealing with increasingly advanced cyber threats, particularly ransomware. The global pandemic further complicated matters by forcing employees to work remotely, which necessitated securing remote work environments. Additionally, the bank struggled with managing, maintaining, and updating its cybersecurity infrastructure, which was cumbersome and required significant resources. The existing on-premises solution was complex, requiring multiple servers and consoles, and demanded frequent updates and internal projects to keep up with evolving threats.

The Mercedes-AMG Petronas Formula One Team faces significant cybersecurity challenges due to its high-profile status in the global racing industry. The team generates vast amounts of data, which are crucial for performance but also make them a target for digital adversaries. Protecting intellectual property and ensuring data security are paramount, especially given the team's mobility, as they participate in events across more than 20 countries annually. The need for speed in both racing and data processing adds to the complexity, requiring a robust and efficient cybersecurity solution that can keep up with the fast-paced environment of Formula One.

The State of Oklahoma faced a complex cybersecurity challenge, defending a vast attack surface that included 128 external agencies and 120,000 endpoints. The situation was exacerbated by the COVID-19 pandemic, which forced 98% of state employees to work remotely, removing the traditional 'castle wall' of secure networks. This shift increased the threat landscape, making every user, citizen, and household a potential entry point for cyberattacks. The state needed to protect its assets and deliver a modern digital experience to its four million citizens while ensuring efficient and effective service delivery. The volume of attacks was staggering, with 61 million attacks occurring daily, necessitating a robust and comprehensive cybersecurity strategy.

The City of Phoenix, being the fifth largest city in the U.S., faced significant challenges in securing its large and diverse municipal organization. With a population of approximately 1.6 million and 13,000 employees across various operational units, the city needed to protect its infrastructure from increasingly sophisticated cyberattacks. The existing security infrastructure was a mix of legacy components, primarily on-premises, which required a comprehensive review to ensure robust endpoint protection. Additionally, the city was dealing with an industry-wide shortage of security professionals, making it difficult to maintain a strong security posture.

Inductive Automation faced significant challenges in ensuring the robustness and security of its software used in critical industry operations. The increasing vulnerabilities brought about by Industry 4.0 and IoT, coupled with complex IT systems dominated by developers, posed a significant burden on system resources. The company's existing endpoint security was fragmented, leading to inefficiencies and increased resource demands. Additionally, the rapid growth of Inductive Automation necessitated a security solution that could scale and adapt to its evolving business model. The company needed to address the demands created by endpoint protection software on computer resources, as the development of sophisticated SCADA applications required substantial processing power. The existing security package produced many false positives, wasting time and effort for the security team.

The legacy solution relied on signature-based algorithms and did not provide an effective method for identifying unknown malware and other types of potential threats. Diminishing visibility and control over the increasing number of personal devices being used by students and staff escalated security risks. In contrast to business environments where internet access can be heavily controlled, educational institutions are expected to deliver open, unrestricted access to students to afford academic freedom, while maintaining a safe and secure environment for the campus community.

Bionexo faced several challenges during the COVID-19 pandemic, including the need to minimize downtime for healthcare supply chain systems, protect business applications and remote workers, and address vulnerabilities in their security policy that relied on a location-based perimeter defense. The pandemic forced employees to work from home, exposing potential vulnerabilities as endpoints moved outside the traditional perimeter defenses. Additionally, Bionexo's diverse developer environments lacked comprehensive off-site protection, and there was poor infrastructure-wide visibility. Ensuring the availability of Bionexo systems and applications was mission-critical, as the company needed to deliver life-saving medical products to healthcare institutions across Latin America.