CrowdStrike > Case Studies > TransPak Enhances Security with CrowdStrike Falcon to Combat Ransomware and Advanced Threats

TransPak Enhances Security with CrowdStrike Falcon to Combat Ransomware and Advanced Threats

Customer Company Size

Large Corporate

Region

America
Asia
Europe

Country

United States

Product

CrowdStrike Falcon
CrowdStrike Falcon OverWatch

Tech Stack

Cloud-Native Architecture
Endpoint Detection and Response

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Network Security

Applicable Industries

Packaging

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Intrusion Detection Systems
Remote Asset Management

Services

Cybersecurity Services
System Integration

About The Customer

TransPak is a crating, packaging, logistics, and design company founded in 1952 in Silicon Valley. It provides customized crating and packaging to ensure sensitive products and equipment arrive in perfect condition and on time worldwide. As a private, family-owned business, TransPak has grown into a global provider with over two dozen locations throughout North America, Europe, and Asia. The company employs 1,500 people and operates facilities covering over 1.5 million square feet. TransPak forms partnerships with clients based on trust, dependability, and collaboration, offering consistent, reliable service globally.

The Challenge

TransPak was undergoing rapid expansion, focusing on growing its market in Asia and Europe. The company faced challenges in supporting over two dozen global locations, ensuring system availability, and maintaining peak efficiency. Many employees were frustrated with system performance, leading to productivity losses. Additionally, TransPak was targeted by numerous ransomware attacks, causing extensive backups and further productivity interruptions. The company needed next-generation protection to secure its infrastructure, avoid ransomware attacks, and ensure system availability without burdening its IT team.

The Solution

TransPak chose the CrowdStrike Falcon platform to enhance its security posture. The platform's cloud-native architecture enabled easy deployment with zero impact on endpoints. The Falcon agent provided instant protection and control over malware and security incidents. Sauer, the IT director, was impressed with the platform's ease of management, even remotely. The Falcon platform allowed TransPak to replace its legacy antivirus with a more effective, behavioral-based security system. Additionally, the Falcon OverWatch managed hunting service augmented TransPak's security team, proactively hunting and advising on threat activity. This comprehensive solution enabled TransPak to sustain business processes and protect its IT infrastructure.

Operational Impact

The CrowdStrike Falcon platform provided instant visibility and protection across TransPak's enterprise, preventing attacks on endpoints.
The platform's cloud infrastructure and single-agent architecture added scalability, manageability, and speed, enhancing TransPak's security program.
The Falcon platform's ease of deployment and minimal management requirements conserved valuable IT resources, allowing the team to focus on other critical areas.
The Falcon OverWatch service acted as an extension of TransPak's IT team, proactively hunting and advising on threat activity.
The platform's comprehensive visibility and power enabled the IT team to pinpoint and mitigate vulnerabilities, purging the network of dangerous malware.

Quantitative Benefit

TransPak's IT team, consisting of only four help desk technicians, supports over two dozen sites efficiently with the Falcon platform.
The Falcon platform's deployment resulted in zero support tickets, zero complaints, and zero issues, ensuring uninterrupted business operations.