Driscoll Health System Enhances Security with CrowdStrike Falcon for Endpoint Protection
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- CrowdStrike Falcon
- Falcon Complete
- Falcon Overwatch
Tech Stack
- Endpoint Detection and Response (EDR)
- Fileless Malware Detection
- Cloud-Scale Artificial Intelligence (AI)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Intrusion Detection Systems
- Remote Asset Management
Services
- Cybersecurity Services
- System Integration
About The Customer
Driscoll Health System is a large healthcare organization that operates a hospital, health plan, and remote clinics across South Texas, including Corpus Christi, the Rio Grande Valley, Victoria, and Laredo. The organization is known for its comprehensive pediatric medical and surgical specialties, serving a significant number of patients and health plan members. With over 2,562 employees and 175,000 health plan members, Driscoll Health System manages more than 4,000 endpoints. As a high-value target in the healthcare industry, the organization is committed to maintaining a robust security posture to protect sensitive patient data and ensure uninterrupted healthcare services. The organization prioritizes solutions that complement existing processes and enhance the capabilities of its workforce, aiming to reduce risk while adding business value.
The Challenge
Driscoll Health System faced the challenge of managing a wide attack surface due to the integration of IoT and connected medical devices, which expanded their network perimeter. The organization needed to reduce its risk exposure while ensuring that security measures did not disrupt patient care. The rise of sophisticated threats like fileless malware further complicated their security landscape, necessitating a solution that could provide real-time insights and rapid response capabilities. The existing security team was burdened with manual tasks, limiting their ability to focus on strategic initiatives. Driscoll Health System required a comprehensive endpoint detection and response (EDR) solution that could enhance their security posture without overwhelming their resources.
The Solution
Driscoll Health System selected CrowdStrike Falcon as their endpoint detection and response (EDR) solution after a rigorous evaluation process. The organization conducted a bake-off between CrowdStrike and a competing vendor, using their own test environment and malware samples to ensure unbiased results. CrowdStrike Falcon demonstrated superior speed and accuracy in identifying and isolating threats, particularly fileless malware, which was a significant concern for Driscoll. The intuitive and user-friendly portal provided deep visibility into the network, allowing the security team to identify unprotected devices and take appropriate action. CrowdStrike's 24/7 coverage, combined with Falcon Complete and Falcon Overwatch, enabled Driscoll's security team to focus on strategic initiatives rather than routine tasks. The solution provided real-time alerts and recommendations, ensuring that the organization could respond swiftly to potential threats.
Operational Impact
Quantitative Benefit
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