CrowdStrike Falcon Secures Bionexo's Healthcare Supply Chain During COVID-19 Pandemic
Customer Company Size
Large Corporate
Region
- America
Country
- Brazil
Product
- CrowdStrike Falcon
- Falcon Device Control
- Falcon Discover
- Falcon Firewall Management
- Falcon Insight
Tech Stack
- Cloud-based Security
- Endpoint Protection
- Threat Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
- Remote Asset Management
- Remote Control
Services
- Cybersecurity Services
- System Integration
About The Customer
Bionexo is a leading Latin American health technology company based in São Paulo, Brazil. It specializes in developing and managing digital solutions to enhance the efficiency and cost-effectiveness of purchasing, sales, and process management in the healthcare supply chain. Bionexo connects around 2,000 hospitals and 20,000 suppliers across Latin America, facilitating transactions worth approximately R$14 billion (US$ 2.5 billion) annually through its digital platform. The company plays a crucial role in ensuring the availability of essential medical supplies to healthcare institutions, enabling them to reduce costs by up to 20%. Bionexo's platform is vital for processing complex purchasing transactions and maintaining the supply chain's integrity, especially during critical times like the COVID-19 pandemic.
The Challenge
Bionexo faced several challenges during the COVID-19 pandemic, including the need to minimize downtime for healthcare supply chain systems, protect business applications and remote workers, and address vulnerabilities in their security policy that relied on a location-based perimeter defense. The pandemic forced employees to work from home, exposing potential vulnerabilities as endpoints moved outside the traditional perimeter defenses. Additionally, Bionexo's diverse developer environments lacked comprehensive off-site protection, and there was poor infrastructure-wide visibility. Ensuring the availability of Bionexo systems and applications was mission-critical, as the company needed to deliver life-saving medical products to healthcare institutions across Latin America.
The Solution
To address the challenges posed by the COVID-19 pandemic, Bionexo deployed the CrowdStrike Falcon platform to protect its business data, applications, and remote workers. The platform provided comprehensive security and visibility across Bionexo's newly expanded environment, ensuring system performance and availability. The deployment was quick and seamless, taking just 15 days to install across the distributed environment. CrowdStrike's solution was well-received by staff, as it improved system performance and remained transparent to users. Bionexo replaced its existing antivirus software with CrowdStrike, which required no new hardware and was activated instantly. The platform's features, such as real-time inventory, licensing control, software distribution, and automated remote updates, further enhanced Bionexo's security posture. CrowdStrike's scalability allowed Bionexo to protect diverse environments and grow its security measures as the business expanded.
Operational Impact
Quantitative Benefit
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