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CrowdStrike > Case Studies > Enhancing Endpoint Security Efficacy: A Top 10 Global Financial Institution's CrowdStrike Experience

Enhancing Endpoint Security Efficacy: A Top 10 Global Financial Institution's CrowdStrike Experience

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Customer Company Size
Large Corporate
Country
  • Hong Kong
  • Switzerland
  • United Kingdom
  • United States
Product
  • CrowdStrike Falcon
Tech Stack
  • Cloud-Delivered Endpoint Protection
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Services
  • System Integration
About The Customer
The customer is a top 10 global financial institution, recognized as a 'bulge bracket bank,' which includes the world's largest multinational investment banking firms. These institutions are known for facilitating significant global capital movement and underwriting most financial contracts. The financial institution serves large corporations, institutions, and governments, making it a prime target for cyber threats. The cybersecurity needs of such an institution are particularly acute, given the high volume of sensitive financial transactions and the regulatory compliance requirements across multiple countries. The institution's cybersecurity team is tasked with ensuring security, compliance, and operational efficiency, balancing the need to protect against cyber threats while maintaining seamless business operations.
The Challenge
The Financial Institution faced significant challenges in maintaining robust cybersecurity measures due to the high-stakes nature of its operations. The existing endpoint detection and remediation solution was not effective, causing disruptions and failing to detect threats. Additionally, the solution was expensive and not well-integrated with the IT architecture, leading to operational inefficiencies. The institution needed a more effective and cost-efficient solution that could provide comprehensive endpoint visibility, telemetry, and incident investigation capabilities.
The Solution
The Financial Institution implemented CrowdStrike Falcon, a cloud-delivered endpoint protection solution, to enhance its cybersecurity architecture. The decision to choose CrowdStrike was influenced by the cybersecurity director's previous positive experience with the product, as well as its ability to meet the institution's unique requirements. CrowdStrike Falcon provided a mature and polished codebase, reducing the risk of performance degradation and agent conflicts on endpoints. The solution also offered high-touch support, ensuring smooth deployment and integration with the institution's IT infrastructure. CrowdStrike's flexibility in accommodating privacy and compliance requirements was a key factor in its selection, as the institution operates in multiple countries with stringent data protection standards.
Operational Impact
  • The implementation of CrowdStrike Falcon resulted in a significant commercial advantage, as it was more cost-effective than the previous solution.
  • The mature and polished codebase of CrowdStrike Falcon minimized performance issues and agent conflicts, enhancing overall system stability.
  • The high-touch support provided by CrowdStrike ensured smooth deployment and integration, reducing the burden on the institution's IT team.
  • The solution's flexibility in accommodating privacy and compliance requirements allowed the institution to maintain adherence to global data protection standards.
  • The institution experienced fewer complaints about agent performance, allowing the cybersecurity team to focus on actual security threats rather than troubleshooting.
Quantitative Benefit
  • The deployment of CrowdStrike Falcon was initially tested on 60,000 endpoints, demonstrating its scalability and effectiveness.
  • The institution achieved significant cost savings by switching to CrowdStrike Falcon, reducing its cybersecurity expenses.

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