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CrowdStrike > Case Studies > Inductive Automation Enhances Security with CrowdStrike for Critical Industry Operations

Inductive Automation Enhances Security with CrowdStrike for Critical Industry Operations

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • CrowdStrike Falcon
  • Falcon OverWatch
  • Falcon X
  • Falcon Device Control
  • Falcon Discover
Tech Stack
  • AWS
  • Linux
  • Microsoft Windows
  • Apple Mac
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Healthcare & Hospitals
  • Utilities
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Cybersecurity Services
  • System Integration
About The Customer
Inductive Automation is a technology company based in Folsom, California, specializing in the development of industrial supervisory control and data acquisition (SCADA) software. The company serves a wide range of global brands, including Airbus, Coca-Cola, GlaxoSmithKline, Johnson & Johnson, Kraft, Shell, and Unilever, as well as numerous public sector utilities. Inductive Automation's flagship product, Ignition, is a universal industrial automation application platform that integrates multiple systems into a single point of monitoring and control. The company plays a crucial role in managing industrial operations such as manufacturing, wastewater, and nuclear power, providing solutions that integrate with various ecosystems adopted by its customers. With a complex IT environment and a large percentage of employees in skilled technical roles, Inductive Automation is committed to ensuring the security of its systems, which are vital to the world's most critical sectors.
The Challenge
Inductive Automation faced significant challenges in ensuring the robustness and security of its software used in critical industry operations. The increasing vulnerabilities brought about by Industry 4.0 and IoT, coupled with complex IT systems dominated by developers, posed a significant burden on system resources. The company's existing endpoint security was fragmented, leading to inefficiencies and increased resource demands. Additionally, the rapid growth of Inductive Automation necessitated a security solution that could scale and adapt to its evolving business model. The company needed to address the demands created by endpoint protection software on computer resources, as the development of sophisticated SCADA applications required substantial processing power. The existing security package produced many false positives, wasting time and effort for the security team.
The Solution
Inductive Automation adopted a portfolio of CrowdStrike solutions to enhance the security of its data, systems, and software used in critical industry operations. The company replaced several existing products with the CrowdStrike Falcon platform, which provided comprehensive security protection for both on-premises and cloud environments. The Falcon OverWatch managed threat hunting service was selected to augment the in-house security team and address the challenge of attracting additional skilled staff. The CrowdStrike Falcon platform offered minimal CPU demand and negligible impact on system performance, allowing developers to work without disruptions. The platform's comprehensive nature reduced operational costs by consolidating multiple security functions into a single agent, including USB and firewall control, vulnerability management, antivirus, and forensics. Tools like Falcon X were leveraged for detecting and managing suspicious links or files, providing valuable insights into potential threats.
Operational Impact
  • Inductive Automation achieved significant cost savings by deploying the CrowdStrike Falcon platform, which consolidated multiple security functions into a single agent, reducing operational overhead.
  • The company experienced enhanced speed, accuracy, and high-fidelity detection, allowing the security team to focus on genuine threats and avoid chasing false positives.
  • The deployment of CrowdStrike solutions lessened the demand on development computing power, enabling developers to work without disruptions and maintain productivity.
  • The comprehensive nature of the Falcon platform provided a streamlined security solution, reducing the need for multiple discrete security products and simplifying management.
  • Inductive Automation elevated its overall security posture, ensuring business continuity for critical industry and public services while supporting its impressive growth and evolving business model.
Quantitative Benefit
  • Reduced costs from deploying a premium security solution
  • Enhanced speed, accuracy, and high-fidelity detection
  • Lessened demand on development computing power

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