CMP Corporation Saves Time and Costs with Pacejet Enterprise Shipping Solution
Customer Company Size
Mid-size Company
Country
- United States
Product
- Pacejet Enterprise Shipping
- NetSuite
Tech Stack
- ERP Integration
- Cloud-based Service
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- E-Commerce
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
CMP Corporation is a second-generation, family-owned business specializing in the production and shipment of HVAC parts internationally. They sell through an e-commerce website and call-in orders, emphasizing the quality of their products and fast shipping. As a global leader in HVAC inventory, CMP Corporation serves approximately 3,000 clients across 95 countries, handling an average of 6 LTL shipments and 30 parcels daily from a single location. Their commitment to fast, efficient shipping is a core part of their business mission, providing them with a competitive edge in the international HVAC market.
The Challenge
CMP Corporation, a leader in HVAC inventory, faced challenges with their manual shipment entry process. Shipping to about 3,000 clients in over 95 countries, they needed a solution to streamline visibility, manage shipment prices, and store data in one location. Their mission to execute excellence in fast, efficient shipping required a system that could support their competitive advantage of offering 72-hour shipments. The manual process was time-consuming and prone to errors, impacting their ability to maintain low costs and high efficiency.
The Solution
CMP Corporation implemented Pacejet Enterprise Shipping for NetSuite, a solution designed to support multiple carriers, include built-in rate-shopping, and offer increased automation for error-free fulfillment. This cloud-based service replaced their manual shipping process, reducing room for error, consolidating information, and providing visibility into each shipment. The faster shipping workflow enabled CMP Corporation to handle more orders with fewer errors, while integrated shipping history and reports allowed them to monitor and improve their data-driven shipping strategy. The solution also facilitated negotiation of carrier rates and made rate-shopping and quoting visible at a sales level.
Operational Impact
Quantitative Benefit
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