Compass Group Netherlands Saves Thousands of SAP Data Processing Hours with Precisely Automate Studio
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- Precisely Automate Studio
- SAP ERP 6.0
- SAP Fiori
- SAP Process Orchestration
- SAP Customer Activity Repository
Tech Stack
- Excel-to-SAP solutions
- SAP systems
- Automate Studio scripting
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Food & Beverage
- Professional Service
Applicable Functions
- Business Operation
- Human Resources
- Procurement
Use Cases
- Predictive Maintenance
- Process Control & Optimization
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Compass Group Netherlands is part of the Compass Group, a leading global food service company that serves 5.5 billion meals annually across 45 countries. With a focus on food as its core competency, Compass Group prides itself on offering a wide range of innovative dining solutions and high-quality service to its customers. Despite being in the catering industry, which is not typically data-driven, Compass Group differentiates itself by leveraging data from its SAP systems to anticipate customer demand. The company recognized that modernizing SAP data processing was essential to maintaining its market differentiation. With over 478,000 global employees and an annual revenue exceeding $17 billion, Compass Group Netherlands plays a significant role in the company's operations, serving 11 million meals per day.
The Challenge
Ruud Jackel, Application Manager for Compass Group Netherlands, faced challenges in maintaining the region’s SAP systems, which are crucial for the catering business's back-end processes. Initially, the team used SAP ERP for Human Resources and Payroll, while a different SAP system was shared with another region for Finance and Accounting. This multi-system, cross-regional setup created governance challenges, necessitating a streamlined process. The primary challenge was automating complex SAP processes, but setting up the system for data automation was itself a hurdle. Transitioning to an updated SAP solution required migrating data from another region’s system to the new retail solution. The IT team was reluctant to use SAP’s legacy system migration workbench (LSMW) due to its cumbersome and error-prone nature.
The Solution
Compass Group Netherlands selected Precisely Automate’s premier Excel-to-SAP solutions platform to automate complex SAP business processes and facilitate mass data changes. This solution enabled the company to migrate master and transaction data between systems efficiently. Automate Studio allowed Compass to streamline business processes, eliminate manual data entry, and enable employees to focus on priority tasks. The solution also provided the flexibility to program reports to run at night, ensuring that data was ready for the Finance team by morning. Additionally, Automate Studio offered automatic error notifications, allowing the team to quickly identify and resolve issues in the SAP environment. The solution's scripting capabilities enabled the team to address programming errors efficiently, saving significant time and resources.
Operational Impact
Quantitative Benefit
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