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Precisely > 实例探究 > Compass Group Netherlands Saves Thousands of SAP Data Processing Hours with Precisely Automate Studio

Compass Group Netherlands Saves Thousands of SAP Data Processing Hours with Precisely Automate Studio

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公司规模
Large Corporate
地区
  • Europe
国家
  • Netherlands
产品
  • Precisely Automate Studio
  • SAP ERP 6.0
  • SAP Fiori
  • SAP Process Orchestration
  • SAP Customer Activity Repository
技术栈
  • Excel-to-SAP solutions
  • SAP systems
  • Automate Studio scripting
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 分析与建模 - 预测分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 食品与饮料
  • Professional Service
适用功能
  • 商业运营
  • 人力资源
  • 采购
用例
  • 预测性维护
  • 过程控制与优化
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Compass Group Netherlands is part of the Compass Group, a leading global food service company that serves 5.5 billion meals annually across 45 countries. With a focus on food as its core competency, Compass Group prides itself on offering a wide range of innovative dining solutions and high-quality service to its customers. Despite being in the catering industry, which is not typically data-driven, Compass Group differentiates itself by leveraging data from its SAP systems to anticipate customer demand. The company recognized that modernizing SAP data processing was essential to maintaining its market differentiation. With over 478,000 global employees and an annual revenue exceeding $17 billion, Compass Group Netherlands plays a significant role in the company's operations, serving 11 million meals per day.
挑战
Ruud Jackel, Application Manager for Compass Group Netherlands, faced challenges in maintaining the region’s SAP systems, which are crucial for the catering business's back-end processes. Initially, the team used SAP ERP for Human Resources and Payroll, while a different SAP system was shared with another region for Finance and Accounting. This multi-system, cross-regional setup created governance challenges, necessitating a streamlined process. The primary challenge was automating complex SAP processes, but setting up the system for data automation was itself a hurdle. Transitioning to an updated SAP solution required migrating data from another region’s system to the new retail solution. The IT team was reluctant to use SAP’s legacy system migration workbench (LSMW) due to its cumbersome and error-prone nature.
解决方案
Compass Group Netherlands selected Precisely Automate’s premier Excel-to-SAP solutions platform to automate complex SAP business processes and facilitate mass data changes. This solution enabled the company to migrate master and transaction data between systems efficiently. Automate Studio allowed Compass to streamline business processes, eliminate manual data entry, and enable employees to focus on priority tasks. The solution also provided the flexibility to program reports to run at night, ensuring that data was ready for the Finance team by morning. Additionally, Automate Studio offered automatic error notifications, allowing the team to quickly identify and resolve issues in the SAP environment. The solution's scripting capabilities enabled the team to address programming errors efficiently, saving significant time and resources.
运营影响
  • Compass Group Netherlands experienced significant time savings by automating SAP activities and processes, allowing employees to transition from repetitive, manual tasks to more strategic work.
  • Automation dramatically reduced errors in SAP processes, improving the quality of itemized invoice attachments and ensuring 100% accuracy.
  • The solution enabled the maintenance of clean and accurate SAP master data, crucial for managing repeat and one-time event clients.
  • Automate Studio's scripting capabilities provided flexibility in identifying and resolving errors, enhancing internal efficiencies.
  • The company leveraged Automate Studio for additional purposes, such as connecting with TOPdesk for automated new hire data entry, further improving operational efficiency.
数量效益
  • An employee reduced the time to prepare monthly profit and loss reports from four days to three hours.
  • The IT team saved a minimum of 50 hours during the SAP Fiori implementation by using Automate Studio.
  • Automate Studio reduced the time to send itemized invoice attachments from two days to two hours.
  • Correcting 3000 stuck invoices took 10 hours instead of 500 hours using Automate Studio.
  • Automating new hire data entry saves Compass an estimated 250 hours annually.

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