Creating Marketplace Efficiencies for the Healthcare Industry: A Digital Healthcare Company's Journey to the Cloud
Technology Category
- Cybersecurity & Privacy - Application Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Healthcare & Hospitals
- National Security & Defense
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Tamper Detection
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a digital healthcare company based in the United States. The company is in the industry of digital healthcare and medical technology. The company provides a platform for approximately 6 million patients per month to schedule and book doctor appointments. The company initially focused on private healthcare practices and building a technology solution optimized for that specific use case. They experienced early success, building momentum, and critical mass. The company soon realized that there was a significant opportunity to turn its focus and expand to a larger piece of the healthcare system by addressing the changes in healthcare demands.
The Challenge
The digital healthcare company was facing a challenge of business and technology innovation being hampered by traditional legacy security and infrastructure tools. The company required a solution that could quickly and seamlessly accelerate the company’s digital future by migrating securely to a cloud infrastructure. The company was also facing the challenge of solving the healthcare access problem. With approximately 6 million patients visiting the company per month to schedule and book doctor appointments, they needed to adapt, innovate, and modernize the healthcare industry by providing a frictionless healthcare experience for healthcare practitioners and for the 21st century patient. The company initially focused on private healthcare practices and building a technology solution optimized for that specific use case. They experienced early success, building momentum, and critical mass. The company soon realized that there was a significant opportunity to turn its focus and expand to a larger piece of the healthcare system by addressing the changes in healthcare demands.
The Solution
The company decided to migrate its workloads to the cloud and realign its products to the technology advances in the marketplace. They chose to migrate to the cloud via Amazon Web Services (AWS) enabling them to integrate seamlessly with Contrast Security and secure their software applications. The company adopted a “Lift & Shift” migration approach to the AWS cloud. In this approach, existing workloads/applications and data from on-premises deployments were transitioned to the AWS (cloud provider) infrastructure. The company also used Amazon CloudTrail, a service that enables governance and risk auditing to facilitate compliance practices. As a result, the company merits the trust of its patients to manage their care and meet the compliance standard mandates and policies for the healthcare industry (e.g. HIPPA, HITRUST, NIST).
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.