Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Falcon Endpoint Protection Platform
- Falcon OverWatch
- Falcon Spotlight
- Falcon Discover
Tech Stack
- Amazon Elastic Compute Cloud (Amazon EC2)
- Amazon Elastic Block Store (Amazon EBS)
- Amazon Simple Storage Service (Amazon S3)
- Amazon EMR
- Amazon GuardDuty
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Functions
- Business Operation
Use Cases
- Intrusion Detection Systems
- Remote Asset Management
Services
- System Integration
- Training
About The Customer
The Arizona Department of Homeland Security is a state government agency responsible for administering and managing resources related to terrorism prevention and other critical hazards. The department, in collaboration with the Arizona Department of Administration, created the Cyber Command team to protect the devices used by state employees. This team consists of 12 cybersecurity personnel tasked with safeguarding laptops, desktops, mobile phones, and tablets. The Cyber Command team plays a crucial role in ensuring the security of the state's digital infrastructure, especially during the COVID-19 pandemic when many employees began working remotely. The team is responsible for implementing and managing cybersecurity solutions to protect against cyber threats and unauthorized behavior.
The Challenge
During the COVID-19 pandemic, the State of Arizona faced a significant challenge in securing remote work capabilities for thousands of state employees. The Cyber Command team, responsible for protecting state devices, needed to quickly implement a robust cybersecurity solution to manage threats against remote endpoints. The existing protection was set to expire, and there was a pressing need to transition to a new system without cost overruns. Additionally, the team required a solution that could provide near-real-time responses to cyber threats and support a small security operations team managing security for thousands of employees. The team also needed to address vulnerabilities related to recent supply chain security events and ensure the security of devices connected to public internet providers.
The Solution
To address the cybersecurity challenges, the Cyber Command team engaged AWS Advanced Partner CrowdStrike to implement a multitenant endpoint detection and response solution. The team selected CrowdStrike's Falcon Endpoint Protection Platform (EPP) and Falcon OverWatch managed threat hunting solution. These solutions provided 24/7 support for the security operations center, a single dashboard for monitoring and controlling the system, and near-real-time response to security threats. The deployment included the use of Amazon Web Services (AWS) infrastructure, such as Amazon EC2 for compute capacity and Amazon EBS for storage. CrowdStrike's Falcon engine, powered by a lightweight agent, was rapidly deployed to endpoints without requiring a reboot. The solution also included access to CrowdStrike University for training and monthly technology acceptance model talks. By the October 2020 deadline, CrowdStrike had successfully migrated 80% of Arizona's state agencies to the new system.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.

Case Study
Remote Wellhead Monitoring
Each wellhead was equipped with various sensors and meters that needed to be monitored and controlled from a central HMI, often miles away from the assets in the field. Redundant solar and wind generators were installed at each wellhead to support the electrical needs of the pumpstations, temperature meters, cameras, and cellular modules. In addition to asset management and remote control capabilities, data logging for remote surveillance and alarm notifications was a key demand from the customer. Terra Ferma’s solution needed to be power efficient, reliable, and capable of supporting high-bandwidth data-feeds. They needed a multi-link cellular connection to a central server that sustained reliable and redundant monitoring and control of flow meters, temperature sensors, power supply, and event-logging; including video and image files. This open-standard network needed to interface with the existing SCADA and proprietary network management software.

Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.

Case Study
Marine and Industrial Displays by Caterpillar
Caterpillar needed a flexible platform for a new generation of connected human-machine interfaces across a wide variety of industrial environments. Examples include marine, petroleum pumping, generators, custom hydraulics, mining, and rail applications.