Cumbria Blood Bikes Enhances Safety and Efficiency with RAM Tracking System
Customer Company Size
SME
Region
- Europe
Country
- United Kingdom
Product
- RAM Tracking
Tech Stack
- Vehicle Tracking System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Sensors - GPS
Applicable Industries
- Healthcare & Hospitals
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- Training
About The Customer
Cumbria Blood Bikes is a registered charity established in 2014, operating in the Cumbria region of the United Kingdom. The organization is entirely manned by volunteers and functions as a courier service, primarily supporting the National Health Service (NHS) and the Great North Air Ambulance Service. With a fleet of 11 vehicles, Cumbria Blood Bikes provides both scheduled and emergency transport services for blood and plasma. The charity plays a crucial role in the healthcare system by ensuring timely delivery of medical supplies, which can be critical for patient care. The organization operates daily scheduled return services between various hospitals and the Blood Bank in Newcastle, as well as emergency call-out services during night hours and weekends. Cumbria Blood Bikes is committed to enhancing the safety and efficiency of their operations, particularly in the face of challenging weather conditions in the region.
The Challenge
Cumbria Blood Bikes, a charity organization with a fleet of 11 vehicles, faced challenges in ensuring the safety and efficiency of their operations. The organization operates as a courier service for the National Health Service (NHS) and the Great North Air Ambulance Service, providing scheduled and emergency transport of blood and plasma. The primary challenge was maintaining effective communication and tracking of their drivers, especially during severe weather conditions in Cumbria. Previously, drivers had to manually report their locations via calls or texts, which was cumbersome and potentially unsafe during adverse weather. The organization needed a solution to enhance their Duty of Care processes and ensure the safety of their drivers and deliveries.
The Solution
To address the challenges faced by Cumbria Blood Bikes, RAM Tracking provided a comprehensive vehicle tracking solution. RAM Tracking donated 11 trackers to the charity, enabling them to have a fully tracked fleet. The system was chosen for its ease of use and the ability to quickly enhance driver safety. The tracking system allows controllers to access real-time information on the whereabouts of riders, eliminating the need for manual location updates via calls or texts. This not only improves safety by reducing distractions for drivers but also enhances operational efficiency. RAM Tracking's training was tailored to the specific needs of Cumbria Blood Bikes, ensuring that the fleet manager could easily train other volunteers. The system also provides access to historical data, which can be useful for reviewing past operations. Overall, RAM Tracking has become an essential part of Cumbria Blood Bikes' service, providing peace of mind that both drivers and deliveries are safe.
Operational Impact
Quantitative Benefit
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