Customer Success Story: Longmont United Hospital
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- GENESIS32™ WebHMI
- AlarmWorX™32 Multimedia
- TrendWorX™32
Tech Stack
- Building Management System
- Automation Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Remote Control
Services
- System Integration
About The Customer
Longmont United Hospital is a world-class healthcare facility located in Longmont, Colorado. The hospital is known for its commitment to providing compassionate care to its patients, which extends to their spirit, mind, body, and family. The hospital is rated among the top 10% of hospitals for patient experience in the United States, making it a wonderful place for patients to get well. In January 2000, Longmont United opened a five-story patient tower with new private rooms and soothing environments for patients and their families. The hospital offers a range of services, including a Birth Center, Cancer Center, and Women’s Imaging Center. The hospital's philosophy of healthcare extends to its building management system, where ICONICS software allows operators to monitor, control, and adjust multiple systems for maximal patient comfort and efficiency.
The Challenge
Longmont United Hospital, located in Longmont, Colorado, is a world-class healthcare facility that is rated among the top 10% of hospitals for patient experience in the United States. In January 2000, the hospital opened a five-story patient tower with new private rooms and soothing environments for patients and their families. The hospital is committed to providing compassionate care, which is reflected in its building management system. However, as healthcare has advanced, Longmont United has had to expand and update its facilities. This has required the hospital to upgrade to the latest innovations in building automation and monitoring solutions.
The Solution
ICONICS and Longmont United Hospital have grown together over the years. As healthcare has advanced, Longmont United has expanded and updated its facilities, and ICONICS’ technologies have evolved. Longmont United has been quick to upgrade to ICONICS’ latest innovations, and a long-lasting relationship has developed into a superior building automation and monitoring solution. RSI Company implemented and integrated ICONICS’ software, which provides a customized, state-of-the-art Building Management System to the facilities of Longmont United. GENESIS32 allows maintenance personnel and operators to easily navigate and control key operation parameters in the facility. ICONICS WebHMI offers remote Internet connectivity to Longmont United’s system, while AlarmWorX Multimedia provides alerting to facility operators via phone. The hospital’s ventilation and air conditioning, thermal and heating stations, emergency power systems, technical gas systems, and other systems specific to healthcare are monitored and/or controlled by ICONICS’ automation solution.
Operational Impact
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