Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Plex Manufacturing Cloud ERP
Tech Stack
- Cloud ERP
- Barcode Inventory System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Networks & Connectivity - Wireless Local Area Network
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Inventory Management
- Process Control & Optimization
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
DECC Company, Inc. is a family-owned business based in Grand Rapids, Michigan, specializing in solving customer problems through specialized coating applications and custom coating services. Initially founded to serve the automotive industry, DECC has diversified its services to cater to a variety of industries, including aerospace/avionics, food production, furniture, medical, diesel industries, and the military. Known for its innovative solutions, DECC is recognized as an industry leader by its customers. Despite its reputation, the company had only kept up with evolving enterprise resource planning (ERP) technology on an as-needed basis, which led to challenges in maintaining and upgrading its existing systems. DECC's commitment to quality and customer satisfaction drives its continuous improvement efforts, making it a key player in the industrial manufacturing sector.
The Challenge
DECC Company faced challenges in maintaining and upgrading its existing maintenance tracking system and gage tracking software. The company had multiple systems tracking different parts of the production process, which did not communicate with each other, making it difficult to get a comprehensive overview of the processes. DECC lacked the ability to easily get a real-time view into the status of all processes within the plant and to share necessary information with its employees and suppliers. The company needed an ERP solution that mirrored the quality of its products and could provide better visibility and traceability across its operations.
The Solution
DECC Company implemented the Plex Manufacturing Cloud ERP solution after attending a presentation by automotive parts manufacturer GR Spring & Stamping. The company was impressed by Plex's focus on capturing information on the shop floor and making it visible throughout the organization. Plex offered all the functional capabilities DECC was seeking without the high cost of configuring a custom solution. The pricing model, which includes a single cost for the entire company regardless of the number of users, was also appealing to DECC. With Plex, DECC achieved enhanced traceability, streamlined workcenter operations, electronic job processing, and improved employee tracking. The ERP system allowed DECC to continually track and control costing as a routine part of the process, enabling the company to anticipate problems before they occur and quickly take necessary actions. Plex's traceability function provided major benefits in the manufacturing process, allowing DECC to track parts, coatings, solvents, and blends with serialized job numbers on barcode labels. This improved the company's ability to detect issues or deviations in the process and quickly introduce solutions.
Operational Impact
Quantitative Benefit
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