Delivering Health and Happiness
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- JDA Transportation Management
Tech Stack
- Logistics Management Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Environmental Impact Reduction
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Retail
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- Training
About The Customer
Walgreens is one of the largest drugstore chains in the United States, with more than 8000 stores in all 50 states. The company interacts with more than 10 million consumers a day, offering a wide range of products and services including prescriptions, last-minute grocery or gift needs, photo prints, and beauty products. Thanks to an aggressive expansion plan, a Walgreens store is located within five miles of approximately 76 percent of Americans. This makes it extremely convenient for consumers to access the company’s products and services, but it also creates a significant logistic challenge for the retailer’s supply chain planners.
The Challenge
Walgreens, one of the largest drugstore chains in the United States, interacts with more than 10 million consumers a day across its 8000 stores in all 50 states. The company's aggressive expansion plan has resulted in a Walgreens store being located within five miles of approximately 76 percent of Americans. While this makes it extremely convenient for consumers to access the company’s wide range of products and services, it creates a significant logistic challenge for the retailer’s supply chain planners. Prior to implementing JDA Transportation Management, Walgreens relied on legacy software tools which were not able to keep up with the speed and complexity of the company's logistics operations.
The Solution
Walgreens implemented JDA Transportation Management to optimize not only shipments to its 8000 stores, but also its inbound logistics from Asia and other parts of the world. The move to JDA ensured that Walgreens has the most advanced solution, which is critical to keep their business running at the speed it needs to. JDA Services conducted training classes for Walgreens' transportation planners, enabling them to apply the software to the company’s logistics challenges. The company also developed its own training content based on what was learned in those sessions and used that content to roll the software out to the field users. The user-friendly interface of JDA Transportation Management has also helped the company in recruiting new transportation planners.
Operational Impact
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