Turvo > Case Studies > Delivering Hope: Taimen Transport Ships Life-Saving Vaccines

Delivering Hope: Taimen Transport Ships Life-Saving Vaccines

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • Turvo
Tech Stack
  • Cloud-based collaborative logistics platform
  • Real-time tracking
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Supply Chain Visibility
  • Fleet Management
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
Taimen Transport LLC is a rapidly growing logistics company located in Chattanooga, TN specializing in over-the-road transportation. The company has an extensive background in time-critical delivery and expedited shipments going back to 2012. Much of their work included high-dollar mission-critical shipments for the energy industry, such as flatbed deliveries of oil rig equipment. As they grew their expedited business in 2019 and 2020, they expanded their relationships in airfreight and continued to see strong growth despite the disruptions from the pandemic. Taimen can pick up a shipment anywhere in America in 90 minutes or less. Their reputation as a “can-do, get it done” logistics provider enabled by industry-leading technology – Turvo – brought opportunity inbound.
The Challenge
Taimen Transport LLC, a rapidly growing logistics company, had previously implemented Turvo, a cloud-based collaborative logistics platform, which became a mission-critical part of their business. As Taimen grew, Turvo increased their productivity by over 400% and improved their communication with customers. However, with the onset of the COVID-19 pandemic, Taimen faced a new challenge. Vaccines were authorized for emergency use and needed to be transported across the country. The success of the cold chain was critical, and failure was not an option. Taimen was called upon to handle this critical task.
The Solution
Taimen leveraged Turvo’s platform to unite their systems & data, collaborate more effectively, and future-proof their business. The platform provided actionable visibility, live tracking, fast carrier onboarding, carrier management, and advanced analytics. With the Turvo Driver App, individual trucks could be tracked in real-time. Tracking information could be easily shared with anyone through public tracking links. With integration to RMIS, Taimen could onboard a new carrier and have them ready to move a shipment in about 20 minutes. Once onboarded, managing carriers in Turvo allowed Taimen to track performance and develop great carrier partners. Turvo Analytics helped Taimen to understand and optimize their business, and share that information with their customers, creating a level of transparency and trust that continued to drive new opportunities for them.
Operational Impact
  • Taimen's productivity increased by over 400% with the implementation of Turvo.
  • The company was able to communicate more effectively with their customers, including full transparency into shipments through live tracking and advanced analytics.
  • Taimen was able to close more strategic hires, who brought their own valuable network of contacts.
  • The company built trust across the supply chain, which increased their reputation and led to more business opportunities.
Quantitative Benefit
  • Taimen can pick up a shipment anywhere in America in 90 minutes or less.
  • Taimen can onboard a new carrier and have them ready to move a shipment in about 20 minutes start to finish.

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