Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Blue Yonder warehouse management system
- Robotics Hub
- Microsoft Azure
Tech Stack
- Cloud Computing
- Artificial Intelligence
- Machine Learning
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
DHL Supply Chain is the world’s leading third-party logistics company. With over 150,000 employees in 50 countries and territories, the company delivers excellence in supply chain, warehousing, transportation, and distribution activities for customers around the globe. As part of its Digital Transformation Strategy, DHL Supply Chain aims to implement robotics and other automation solutions across 2000 global sites. The company is committed to rapidly establishing its technology leadership and views the incorporation of automation and robotics as a key goal in achieving this.
The Challenge
DHL Supply Chain, a leading third-party logistics company, is on a mission to establish its technology leadership through its Accelerated Digitalization Initiative. A key goal of this initiative is to incorporate automation and robotics at more than 2000 sites globally. However, orchestrating this implementation from a global perspective posed a significant challenge. The company needed a solution that could seamlessly integrate a range of robotics with its existing warehouse management system (WMS).
The Solution
DHL Supply Chain partnered with Blue Yonder to develop the Robotics Hub, a cloud-based, “plug and play” solution that minimizes integration time. The solution significantly reduces the time and programming efforts required to onboard new automation devices into warehouse facilities. It leverages Microsoft Azure and cloud platform services to deliver a unique level of speed and responsiveness. The Robotics Hub provides a single, shared dashboard for robotics, allowing DHL employees to immediately view warehouse progress, check the status of key tasks, and feed real-time work-order updates back into their WMS. The next step for DHL is to enhance the Robotics Hub by leveraging machine learning and artificial intelligence to optimally orchestrate all tasks in logistics between associates and the robotics solution.
Operational Impact
Quantitative Benefit
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