DigiFabster > Case Studies > DigiFabster and HP’s Multi Jet Fusion: A Game Changer for Cubic Inch

DigiFabster and HP’s Multi Jet Fusion: A Game Changer for Cubic Inch

Technology Category

Functional Applications - Manufacturing Execution Systems (MES)

Applicable Industries

Aerospace
Automotive

Applicable Functions

Logistics & Transportation
Procurement

Use Cases

Additive Manufacturing
Time Sensitive Networking

Services

System Integration

About The Customer

Cubic Inch is an engineering and manufacturing company based in Warsaw, Poland. They primarily work with the automotive industry and its suppliers. The company offers a range of services for its clients, including product and parts design, 3D scanning, reverse engineering, and optimization of part geometries for additive manufacturing. On the manufacturing side, Cubic Inch typically produces parts using HP’s Multi Jet Fusion 3D printing technology, which allows them to deliver finished parts in two to five business days, offering a speed-to-market advantage others can’t match.

The Challenge

Cubic Inch, an engineering and manufacturing company based in Warsaw, Poland, faced a significant challenge in their quoting process. The process was time-consuming and required a substantial amount of data collection from potential customers before a price could be determined. This included receiving a file to determine the part’s size, volume, and other dimensional information, as well as identifying the part’s orientation and other factors that could impact production. Additionally, customers had to provide other specifications such as material and quantity of parts to be quoted. The company also required contact and other business-based information. Collecting all this information often involved a series of phone calls or back-and-forth emails. Once a customer was ready to place an order, additional information such as payment and shipping methods had to be communicated. In a manual environment, much of this was handled with spreadsheets and other disparate software, leading to duplicate work and confusion.

The Solution

Cubic Inch found a solution to their quoting process challenge in DigiFabster, a Software-as-a-Service offering. The company was able to select the features and capabilities they needed for their business and easily configure the software to mimic their pricing model. After testing the variables to ensure pricing was correct, Cubic Inch used DigiFabster’s iFrame widget to install it on their website. This allowed them to begin quoting and selling online within a few hours. The new online quotation tool enabled Cubic Inch to market their services and work with existing customers to help them utilize the new system. The solution delivered the win-win benefits they envisioned, saving time for customers and improving productivity and growth for the company.

Operational Impact

The implementation of DigiFabster’s software significantly improved Cubic Inch's operational efficiency. The new online quotation tool streamlined the quoting process, eliminating the need for time-consuming phone calls and emails. It also reduced confusion and duplicate work by consolidating all necessary information into one platform. This not only saved time for customers but also led to astonishing improvements in productivity and growth for the company. Furthermore, the company sees opportunities for further enhancement and is excited about the potential for future development. The success of the implementation has also contributed to DigiFabster's product development, with Cubic Inch providing valuable feedback and insights.

Quantitative Benefit

Cubic Inch was able to reduce the cost of preparing a quote by 50% when compared with producing them offline, manually.
They were able to reduce the overall time it took to finalize and submit a quote from 12 hours down to 1 hour.
Cubic Inch is now delivering 20% more quotes per month, helping them grow more revenue more profitably.