Technology Category
- Infrastructure as a Service (IaaS) - Cloud Databases
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- Transportation
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Onsite Human Safety Management
About The Customer
Aussie Excavators Plant Hire is a family-owned and operated plant hire business based in Brisbane and South East Queensland, Australia. With over 30 years of experience, the company has established itself as a trusted provider of earthmoving services. They offer wet machine rentals, including operators, and specialize in tasks such as digging trenches, moving earth, and site preparation. The company prides itself on offering 24-hour-service and upholding a commitment to safety in the workplace. Despite the challenges posed by the COVID-19 pandemic, Aussie Excavators Plant Hire has shown resilience and adaptability by embracing digital transformation and maintaining their commitment to safety and service.
The Challenge
Aussie Excavators Plant Hire, a family-owned and operated plant hire business in Brisbane and South East Queensland, Australia, faced significant challenges when the COVID-19 pandemic hit. The company, which offers wet machine rentals and specializes in tasks such as digging trenches, moving earth, and site preparation, had to find ways to stay connected with contractors while complying with no-contact safety regulations. Their workflow, which heavily relied on paper-based administration systems like timesheets, pre-start forms, and dockets, was severely disrupted as contractors could no longer stop by the office to check in, drop off papers, and sign forms. Additionally, the pandemic safety regulations posed a challenge to the transportation of contractors to the jobsites, despite the jobsites themselves being safe due to the nature of the work.
The Solution
In response to these challenges, Aussie Excavators Plant Hire turned to Assignar, a cloud-based operations platform. The company transitioned from paper-based to cloud-based administration, enabling timesheets, forms, and dockets to be filled out and sent through Assignar. This change saved hundreds of hours that were previously spent traveling to and from the office or tracking down lost paperwork. The company also used Assignar to maintain communication and ensure compliance with safety guidelines among their operators. They created a poster outlining safe practices and shared it through Assignar, ensuring it was easily accessible for their team. This digital transformation not only helped the company navigate the pandemic but also set them up for future success by offering work-from-home options and streamlining data collection and digital paperwork storage.
Operational Impact
Quantitative Benefit
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