Traffic Force, a leading traffic management provider in Western Australia, was facing challenges with their server-based system. The system was outdated and not evolving with the times, leading to a poor user experience and limited functionality for their traffic controllers, leading hands, and supervisors. The system only allowed for job allocation based on competency, with limited interaction for the staff. The process of notifying and confirming shifts was time-consuming, requiring individual calls to each traffic controller. Additionally, the company was struggling with paper-based timesheets, especially for crews working in remote areas. The process of collecting timesheets was cumbersome and often delayed due to lack of reception or the need for the crew to fax or scan the documents.

Aaction Traffic, a traffic control provider in Brisbane Metropolitan and South East Queensland, was facing challenges with their traditional, manual business operations. The company, known for its commitment to safety and efficiency, was struggling with the limitations of paper-based processes. These processes were not only costly due to human errors but also required more employees, thus increasing operational costs. The manual system also delayed the delivery of documents to clients, as they had to wait for physical copies. Furthermore, the employees had to deal with issues such as incorrect pay and missing daily fares. The company also faced challenges with their scheduling process, which was managed through Google Sheets and required constant back-and-forth communication.

Abletech Underground Group, a construction and mining company with 38 years of experience, was facing challenges with their manual and paper-based systems. The company, known for its commitment to safety and personalized service, was seeking a digital solution to replace these outdated systems. The manual processes included daily diaries, text messages for shift communication, and physical job packs that team members had to pick up at the yard each day. Additionally, the company had both digital and physical copies of their crews’ tickets and licenses, making it difficult to manage and maintain. The company also had to manage a large number of assets, each with its own maintenance and pre-start forms, which was an extensive job. The company was also using paper timesheets and dockets, which had to be submitted to the office daily or weekly, making record keeping a challenge.

Aussie Excavators Plant Hire, a family-owned and operated plant hire business in Brisbane and South East Queensland, Australia, faced significant challenges when the COVID-19 pandemic hit. The company, which offers wet machine rentals and specializes in tasks such as digging trenches, moving earth, and site preparation, had to find ways to stay connected with contractors while complying with no-contact safety regulations. Their workflow, which heavily relied on paper-based administration systems like timesheets, pre-start forms, and dockets, was severely disrupted as contractors could no longer stop by the office to check in, drop off papers, and sign forms. Additionally, the pandemic safety regulations posed a challenge to the transportation of contractors to the jobsites, despite the jobsites themselves being safe due to the nature of the work.

Aussie Excavators Plant Hire, a family-owned business in the earthmoving industry, was facing operational inefficiencies due to outdated technology and manual processes. The company was using a server-based allocating software that was becoming inefficient and limited in its capabilities. Communication was primarily reliant on calls and texts, while essential safety forms and timesheets were paper-based. The office was inundated with physical paperwork, making information management challenging. Additionally, compliance management, involving safety documentation and competencies, was a manual and paper-driven process. The need for a more flexible, efficient, and modern solution led them to explore cloud-based options.

Blacktown Waste Services, a company with over 15 years of experience in the demolition, commercial and residential industry, was facing operational inefficiencies due to its paper-based system for managing compliance of operators and equipment. With over 50 pieces of plant and 20 workers, the process was not only cumbersome but also prone to errors and loss of crucial safety forms and checklists. The checklists, crucial for the operation of their machines, were often lost, soaked from the rain or left behind in the yard. This led to increased downtime as drivers had to return to the yard for any forgotten paperwork. Additionally, the company was struggling with time-consuming collection and processing of timesheets, which were also managed manually.

Force Civil Solutions, a civil construction company based in Edmonton, Alberta, Canada, experienced rapid growth since its inception in 2017. However, with this growth came operational challenges that threatened to hinder their progress. The company's two main challenges were paper-driven data collection and an increasing amount of back charges. The paper-driven data collection was time-consuming and prone to human error. The company was also facing a significant amount of back charges, which they could not dispute due to lack of documentation. These back charges were costing the company over $100,000 a year. The company was managing operations with paper and spreadsheets, which was not only inefficient but also led to a massive pile of paperwork. The administrative team had to manually compile job packets for each crew member, which included permit numbers, locate tickets, and timesheets. These packets were then manually entered into spreadsheets by the operations manager.

OE Construction was working on one of the most challenging projects in its history, characterized by an aggressive schedule, complex layout, and multiple contractors. The prime contractor required detailed insights over time to understand specific situations that impacted the work schedule. The team, led by Owner/CFO Terri Olson, had to sift through hundreds of daily project logs, pre-task reports, field verification forms, and meeting notes from the last ten months. The traditional method of searching for specific words throughout PDF forms or reading through every form submitted via the Assignar app was time-consuming and inefficient. The challenge was to quickly and efficiently extract and analyze project data to answer 'why' questions for their clients and make informed decisions.

RCC Civil, an Earthmoving and Civil Construction Company, was initially a fully paper-based company. They relied heavily on paper timesheets and daily diaries, which led to several logistical and visual issues. The process of getting the paper site diary to the office or getting the supervisor's approval was cumbersome. Even after digitizing their timesheets through a separate payroll system, the company still faced challenges in ensuring the quality of the documents sent via email or SMS. The process of approving wages and recording billable items or variations accurately was still lengthy and involved a significant amount of data entry.

SBL Solutions, a wind farm construction and maintenance company, faced significant challenges as it expanded from a team of five to over 120 employees. The company, which provides electrical and mechanical fitters and wind turbine technicians to the renewable energy sectors in Australia, New Zealand, and the APAC region, initially adopted a digital timesheet solution. However, this solution lacked the necessary features to track assets and ensure safety compliance. The renewable energy sector requires a multitude of certifications, licenses, and competencies, and managing these across a growing team became increasingly complex. SBL Solutions needed a comprehensive solution that could handle timesheets, asset tracking, and compliance monitoring.

Stonescapes, a commercial concrete and paver contractor based in Las Vegas, Nevada, was grappling with the inefficiencies of their pen and paper processes. As the company grew, these processes became increasingly cumbersome and time-consuming. The payroll was managed through handwritten timesheets, which were not only difficult to track but also posed a scalability issue. The more jobs Stonescapes took on, the harder it became to collect and process these timecards. Additionally, the company was always a day behind in data analysis, making it difficult to manage budgets effectively. The scheduling system was also analog, with superintendents handwriting schedules and sharing them via group chats. This process lacked visibility and made forecasting a challenge.

Sydney Civil, a leader in civil construction with over 20 years of experience, was facing challenges in managing its operations efficiently. The company, which specializes in local government work and private sector projects, had to meet strict and specific requirements for its mostly government-funded projects. This involved managing a tight schedule, quality assurance, work health and safety, environmental concerns, and stakeholder expectations, all while ensuring customer satisfaction. The company was in constant search for systems that could support its growth and create operational efficiencies. Prior to using Assignar, Sydney Civil was using paper timesheets, word documents, and various spreadsheets to manage its workers. This led to a complex process of linking all these silos of data to create a holistic system, which ran the risk of losing these important processes with the employee who managed it.

The Barricade Company, a traffic control service provider in Las Vegas, Nevada, was facing challenges with its rapid year-over-year growth. The company's site jobs, which involve laying out and picking up equipment, were tracked using paper time cards. Each crew member could handle 15-20 jobs daily, each requiring its own time card entry. This paper-based system was becoming increasingly cumbersome with the company's growth, necessitating more administrators for data entry, a larger office, and significantly more time. Additionally, in a city known for its litigious nature, maintaining critical information on paper records was risky. The company had 40 employees and 20 subcontractors handling 90 to 100 traffic setups per day, and the paper-based system was proving inadequate for their high-volume needs.

TZ Civil, a leader in the installation and repair of all types of electrical underground infrastructure, was facing significant operational challenges due to its reliance on paper forms. The company had to manually read through all forms, which was a time-consuming process. Moreover, the forms were linked to the assets, and operators always had to have them on hand. Whenever issues arose, the company had to notify the maintenance team to inspect the asset and fix it. Additionally, the company was using the 'Dial Before You Dig' national platform for underground utilities referral service in Australia. This required printing every PDF and taking it to the site, which was not only cumbersome but also inefficient. Furthermore, workers often had to return to the office to retrieve documents they had forgotten to bring to the site, causing significant downtime.

Vision Industrial Services, a Louisiana-based industrial welding contractor specializing in railroad construction and maintenance, was struggling with outdated, analog business processes. The company relied heavily on spreadsheets, emails, and physical calendars for communication, scheduling, and data management. This approach was not only slow and cumbersome but also prone to errors and data loss. As the company grew, these manual processes became increasingly challenging to manage. The General Manager, Melanie Smith, spent a significant amount of her time ensuring smooth communication and process execution. The lack of a digital solution led to endless email exchanges to relay information from customers to office staff and field workers, creating numerous opportunities for data to go missing.

Workzone Traffic Control, a South Australian traffic management solutions provider, was facing challenges as their business expanded. With over 100 workers and 36 vehicles, the company was struggling to manage their growing operations. Their existing systems, including an Outlook calendar, were pushed to their limits and could not support the increasing number of jobs. The company was also using outdated methods such as carbon copy paper pads and handwritten job dockets, leading to errors and inefficiencies. Transferring information from paper to online records was time-consuming and cumbersome. Furthermore, they had permanent setups in remote areas, which required fax machines for paperwork and quarterly postal submissions of physical copies, adding to the workload.