Technology Category
- Robots - Wheeled Robots
- Sensors - GPS
Applicable Industries
- Buildings
- Telecommunications
Applicable Functions
- Maintenance
Use Cases
- Real-Time Location System (RTLS)
- Smart Contracts
Services
- System Integration
About The Customer
Wyatt McAteer Contracts Ltd is a company that specializes in groundwork projects, plant hire, and lorry hire. They also supply and deliver various types of stone. The company has been active for 18 years, having been incorporated on 19 August 2003. The registered office of Wyatt McAteer Contracts Ltd is located in Newry, County Down. The company hires out all their assets and needs to ensure that all their hiring equipment is maintained and that maintenance work is carried out regularly on all machinery. They also need to track all costs and revenue associated with a particular job.
The Challenge
Wyatt McAteer Contracts, a company specializing in groundwork projects, plant hire, and lorry hire, faced several operational challenges. The company had never used a digital system before and was apprehensive about adopting new technology. They were concerned about the learning curve associated with a new system and the availability of backup support. The company was also struggling with issues related to paperwork management. They had to deal with lost paperwork, late information, and the cumbersome task of filing large piles of docket books. The company initially planned to run their existing docket book system alongside the new system for a few months.
The Solution
Wyatt McAteer Contracts adopted FIELDMOTION Hire Software to address their operational challenges. The software was easy to use and was explained in a way that all employees could understand. The layout of the system was customizable to suit the company's needs. The FIELDMOTION team provided excellent backup support, promptly addressing any queries or changes that needed to be made. The company found the system so easy to operate and understand that they decided to use FIELDMOTION for everything after just a few weeks. The software provided several features that were beneficial to the company. These included Asset Management, which allowed the company to plan and locate all their machinery on their calendar, down to time slot allocation. The Planned Preventative Maintenance feature ensured regular maintenance work on all machinery. The Job Costing feature allowed the company to track all costs and revenue associated with a particular job. The Mobile App facilitated direct two-way communication with the office and provided live job progress to the back-office team and customers.
Operational Impact
Quantitative Benefit
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