Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- 3G Transportation Management
Tech Stack
- TMS software
- ERP integrations
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Fleet Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Capstone Logistics is a third-party logistics provider (3PL) with a long history in freight brokerage. The company has recently expanded into managed transportation, identifying it as an ideal growth opportunity. This move allows the company to diversify its product offerings, complementing its transactional brokerage business with an end-to-end solution. The company aims to apply its decades of industry knowledge to help small-to-midmarket shippers navigate uncertain times. Capstone is looking to expand and stabilize its business through managed transportation, regardless of the current market conditions.
The Challenge
Capstone Logistics, a third-party logistics provider (3PL) with a long history in freight brokerage, identified managed transportation as an ideal growth opportunity. This move would allow the company to expand and diversify its product offerings, complementing its transactional brokerage business with an end-to-end solution. Regardless of current conditions, managed transportation provides both growth and stability. For Capstone, it also presented an opportunity to apply decades of industry knowledge to helping small-to-midmarket shippers navigate uncertain times. However, to execute on its growth strategy, Capstone required TMS software built from the ground up for managed transportation – software that could serve as a “single source” for running the division.
The Solution
Capstone selected 3G’s TMS software as the one platform upon which to build and grow its new division. The company had far more requirements than most software providers could meet, such as customer & carrier portals, ERP integrations, and optimization capabilities. No other vendor could both meet the requirements and provide the same level of confidence in implementation & post-implementation service, which was important. With this new division and implementation, Capstone recognized the value – to both customers and the company – of developing a SaaSlike business model. However, this was still a significant change, requiring a partner that could take the team through end-to-end deployment. 3G’s implementation team brought the necessary combination of software skills and industry knowledge to accomplish just that.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.

Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.

Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.

Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.

Case Study
Zonar Takes the Wheel with a M2M Solution
Zonar’s fleet management solutions collect, report and analyze data before, during and after a vehicle’s trip. The company needed Machine-to-Machine (M2M) connectivity to enable communication between in-vehicle devices and back-end systems. To deliver high volumes of potentially sensitive information from and to moving vehicles – and keep pace with its rapid business growth – Zonar wanted a highly secure solution that it could easily manage and that had the required national and global reach.