Ensuring Complete Visibility into Kubernetes Networks and Workloads
Customer Company Size
Large Corporate
Region
- Europe
- Africa
- America
- Asia
Country
- Germany
Product
- Datadog Network Performance Monitoring
- Datadog Log Management
Tech Stack
- Kubernetes
- DNS services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Delivery Hero is a leading local delivery platform founded in 2011 and headquartered in Berlin. The company operates in more than 40 countries across four continents. Currently, Delivery Hero is pioneering 'quick commerce,' the next generation of e-commerce, aiming to deliver groceries and household goods to customers in as little as 10 to 15 minutes. In 2020, the company saw the number of orders placed through their application almost double in just a few months due to the global pandemic. This sharp increase in demand meant that Delivery Hero's Pandora team, which operates the largest backend platform at the company, needed to ensure that their system could scale reliably to meet the needs of their customers.
The Challenge
Delivery Hero, a leading local delivery platform, experienced a sharp increase in application traffic due to the global pandemic. They leveraged Kubernetes to scale and maintain their containerized environment, but visibility gaps threatened their ability to handle the increased traffic. Their existing open source tools could only monitor one of their clusters at a time, creating critical blind spots during updates or new cluster additions. They also lacked visibility into their DNS services, which are used by Kubernetes for service discovery and communication. This lack of visibility made them vulnerable to potentially large-scale outages and slowed down the issue detection and resolution process.
The Solution
Delivery Hero adopted Datadog to gain complete, uninterrupted visibility into their Kubernetes clusters without having to manage any open source tooling. Datadog's unified platform allowed them to view crucial monitoring data from their infrastructure, applications, and network in a single pane of glass, greatly streamlining their troubleshooting process. Datadog Network Performance Monitoring (NPM) provided deep insight into their network and DNS by providing key metrics, such as traffic volume, latency, and retransmits, all with extremely low overhead. Datadog Log Management allowed Delivery Hero to quickly explore system-wide activity in an intuitive and cost-effective way. This monitoring data is tied together in Datadog’s unified platform, which enables Delivery Hero to pivot seamlessly between application performance data, logs, and network traffic.
Operational Impact
Quantitative Benefit
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