确保对 Kubernetes 网络和工作负载的完全可见性
公司规模
Large Corporate
地区
- Europe
- Africa
- America
- Asia
国家
- Germany
产品
- Datadog Network Performance Monitoring
- Datadog Log Management
技术栈
- Kubernetes
- DNS services
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 电子商务
- 零售
适用功能
- 物流运输
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
Delivery Hero 是一家领先的本地配送平台，成立于 2011 年，总部位于柏林。该公司的业务遍及四大洲的 40 多个国家。目前，Delivery Hero 正在开创“快速商务”，即下一代电子商务，旨在在短短 10 到 15 分钟内将杂货和家居用品送到客户手中。2020 年，由于全球疫情，该公司通过其应用程序下达的订单数量在短短几个月内几乎翻了一番。需求的急剧增长意味着 Delivery Hero 的 Pandora 团队（运营着公司最大的后端平台）需要确保他们的系统能够可靠地扩展以满足客户的需求。
挑战
由于全球疫情的影响，领先的本地配送平台 Delivery Hero 的应用流量急剧增加。他们利用 Kubernetes 来扩展和维护容器化环境，但可见性缺口威胁到他们处理增加的流量的能力。他们现有的开源工具一次只能监控一个集群，在更新或添加新集群时会产生严重的盲点。他们还缺乏对 DNS 服务的可见性，而 Kubernetes 使用 DNS 服务进行服务发现和通信。这种可见性的缺乏使他们容易受到大规模中断的影响，并减慢了问题检测和解决过程。
解决方案
Delivery Hero 采用 Datadog 来获得对其 Kubernetes 集群的完整、不间断的可视性，而无需管理任何开源工具。Datadog 的统一平台使他们能够在单一界面中查看来自其基础设施、应用程序和网络的关键监控数据，从而大大简化了他们的故障排除流程。Datadog 网络性能监控 (NPM) 通过提供流量、延迟和重传等关键指标，深入了解他们的网络和 DNS，所有这些都以极低的开销完成。Datadog 日志管理使 Delivery Hero 能够以直观且经济高效的方式快速探索系统范围内的活动。这些监控数据在 Datadog 的统一平台中绑定在一起，这使 Delivery Hero 能够在应用程序性能数据、日志和网络流量之间无缝切换。
运营影响
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