Ergoresearch Ltd. Case Study
Customer Company Size
Mid-size Company
Region
- America
Country
- Canada
Product
- Acumatica Financial Management Suite
- Acumatica Project Management Suite
Tech Stack
- Microsoft .NET
- Web-based ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Product Research & Development
Use Cases
- Inventory Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Ergoresearch Ltd. is a Canada-based healthcare company that manufactures, markets, distributes, sells, and develops intelligent orthotics, medical devices, and software in the orthopedic industry. The company holds vast patents ranging from orthotics, prothesis, and neurostimulation to human bionics, including intellectual property rights to the Power Knee, the world's only motorized prosthesis with artificial intelligence, created for above-knee amputees. Ergoresearch also has a large network of orthotics clinics, with more than 100 corporate centers and satellite offices under the Clinique du pied Équilibre, Orthoconcept, and Laboratoire Langelier names. The company is publicly traded on the Toronto Venture Stock Exchange under the ticker symbol ERG and has achieved a five-year revenue growth of 463%.
The Challenge
Ergoresearch Ltd., a leading manufacturer of intelligent, custom-fit foot orthotics and other non-invasive, non-toxic biomechanical devices and software, was grappling with multiple accounting systems, databases, and operating systems due to its rapid growth. The company's existing on-premise ERP system and later an open-source web-based ERP were not sophisticated enough to handle the company's growth. They lacked the level of ongoing development and support needed for continued growth. Ergoresearch needed a single, unique ERP solution that was flexible enough to allow their technology developers to link the software with the custom software they already had. In addition, the ERP needed to be compliant with International Financial Reporting Standards (IFRS).
The Solution
Ergoresearch chose Acumatica's ERP, built on Microsoft's .NET technologies, as it was architected for the future. The company liked Acumatica's unlimited user business model rather than its competitor's license fees per user. Acumatica is web-based and suits the company's mobile workforce. Some employees travel to the company's 14 retail outlets or its 100 satellite offices visiting doctors and working on orthotics for knees and feet. Ergoresearch worked with SiPD Services, an Acumatica Gold Certified partner based in Quebec, to install and configure Acumatica. SiPD's team had previously translated Acumatica into French for the French Canadian market, which provides Ergoresearch with the ability to work bilingually. They began by installing Acumatica Financial Management Suite and rolling that out to a few divisions.
Operational Impact
Quantitative Benefit
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