ESET's MSP Programme is The Only Logical Choice For StoneHouse Logic Ltd
Customer Company Size
SME
Region
- Europe
Country
- United Kingdom
Product
- ESET MSP Programme
- ESET MSP Administrator
Tech Stack
- Self-generated
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS)
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Remote Asset Management
Services
- System Integration
About The Customer
StoneHouse Logic Ltd is a managed service provider in the IT industry, with offices in Lancashire, Manchester, and West Yorkshire. They cater to small to medium-sized enterprises across various sectors, offering personalized services that enhance productivity and profitability. Established by a husband and wife team, StoneHouse Logic has been an ESET partner for over a decade and is also a Microsoft gold partner. They have built a strong reputation for delivering strategic IT solutions and maintaining high levels of trust within the industry.
The Challenge
StoneHouse Logic faced challenges with long renewal processes and administrative overheads due to traditional annual billing solutions. They needed a more efficient MSP program that could offer stronger remote management and easier administrative processes. Their existing relationship with ESET and the need for a monthly billing option led them to consider ESET's MSP program.
The Solution
StoneHouse Logic transitioned to the ESET MSP programme after a thorough review, finding it met all their requirements. The program allowed them to move customers to monthly rolling contracts, reducing administrative overheads and enabling a focus on customer service. ESET's MSP Programme, known for its outstanding products and industry leadership, provided clear performance tracking and easy license management through the ESET MSP Administrator.
Operational Impact
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