EventStable Reduces Shipping Costs and Redirects Resources to New Sales
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- NetSuite
- Pacejet
Tech Stack
- ERP
- Shipping Automation
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- E-Commerce
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
About The Customer
EventStable, founded by William Murphy in 2010, is an e-commerce wholesaler specializing in event furniture and equipment. The company offers a wide range of products, including folding chairs, tables, and other event necessities, catering to a diverse customer base that includes party rental companies, event venues, hotels, and schools. In 2018, EventStable merged with a major supplier and adopted NetSuite as their ERP system to enhance operational efficiency. The company sought a solution to consolidate their data and improve shipping efficiency, ultimately selecting Pacejet for integrated packing, quoting, and shipping automation. EventStable's commitment to delivering quality products quickly and efficiently has been a driving force behind their search for innovative solutions to optimize their business processes.
The Challenge
EventStable faced significant challenges in managing their shipping operations as their business expanded. The company relied on multiple websites and systems to obtain shipping quotes and fulfill orders, which led to cumbersome processes and inefficiencies. The lack of integration between systems meant that shipping prices had to be calculated manually by comparing carriers, resulting in a time-consuming and error-prone process. As shipping was one of their largest cost centers, EventStable recognized the need for a more efficient solution to streamline their operations and reduce costs.
The Solution
EventStable implemented Pacejet to address their shipping challenges, leveraging its multi-carrier shipping solutions integrated with NetSuite. This integration allowed EventStable to automate their packing, quoting, and shipping processes for both LTL and parcel carriers, all within a single system. The seamless integration with NetSuite eliminated the need for duplicate data entry and manual calculations, significantly reducing the time and effort required to manage shipments. With Pacejet, EventStable could manage more shipments with less manual intervention, improving order accuracy and providing more accurate shipping quotes. The flexibility to add or change carriers and refine workflows over time provided EventStable with a new level of business agility, enabling them to adapt to changing business needs and continue optimizing their operations.
Operational Impact
Quantitative Benefit
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