Customer Company Size
SME
Region
- America
- Africa
- Asia
- Europe
- Pacific
Country
- United States
Product
- 11:11 Cloud (IaaS)
Tech Stack
- VMware
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Software
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
EXP is a comprehensive software solutions provider that helps companies in a diverse group of industries effectively achieve goals in EHS, quality, sustainability, risk management, and other compliance areas. EXP offers open, flexible software solutions supporting a broad array of compliance functions. EXP’s software is being used at customer sites in North America, Latin America, Europe, Africa, and Asia/Pacific. It offers the software as both an onsite installation and as a software as a service (SaaS) model. The company is small to medium-sized and operates in the software industry.
The Challenge
EXP, a SaaS provider, was experiencing growth and needed a sound IT strategy to handle it. The company began investigating whether a move to the cloud would satisfy its needs both technically and economically. Initially, most customers wanted their data local; hosted software was less common. However, a majority of customers were actively looking for cost savings and wanted their IT teams to focus on their core business and the operations that support them. This began driving customers to select a hosted model. The change in customers’ preference meant the company needed to grow its datacenter to meet escalating business demands. Historically the datacenter was hosted at a third-party site, but the company’s team operated it. EXP, like its customers, sought the best growth strategy, which resulted in lower costs and minimal impact to the company’s IT team. It looked at hosted public cloud providers to determine whether its needs might be satisfied technically and economically.
The Solution
The company discovered that its current hosting provider, [11:11], also offered cloud solutions. The company researched and invited several providers to bid on its project. A thorough analysis indicated that [11:11] remained the top choice. [11:11] provides a mix of dedicated and multi-tenant servers to provide the reliability and backup options the company wanted with solid cost savings. The company evaluated what service level agreements cloud providers would commit to and reviewed twelve months of operational records to ensure the provider could meet the SLAs. It also wanted the cloud provider to use VMware technology because it had used it for years. Velicheti knew VMware was stable and would allow EXP to update and patch its own SaaS software without issue.
Operational Impact
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