Piab, a leader in industrial automation, was facing challenges with its production servers and disaster recovery. The company had been using its own servers at a colocation data center in Stockholm, but any time a hard drive failed or the IT team needed to add RAM or storage, a staff member had to physically drive to the location more than 30 minutes away. Then they had to deal with security procedures and equipment delivery in and out of the data center. Faced with the prospect of purchasing all new hardware infrastructure, Anderson took a more strategic step and tapped [11:11]’s enterprise cloud to host its entire production environment. Piab had been using an incumbent software solution for disaster recovery, but it no longer met the IT team’s requirements and did not inspire confidence. For one thing, it required a lot of resources—several gigabytes per server—from the environment. The bigger concern was that Anderson and his team weren’t sure that it would meet their recovery time objectives, and they weren’t easily able to run tests to see how it would perform in a real disaster.

Rufus Leonard, a leading UK independent agency with 29 years’ experience in brand and digital, was facing challenges with their existing disaster recovery (DR) solution. The solution, which had grown into a fully managed DR solution, was proving to be unreliable and complex. The variables for DR testing were changing every time, leading to a lack of confidence in its effectiveness in a real-life DR situation. Additionally, the costs of the fully managed solution were continually growing, diminishing the return on investment. These increasing costs, combined with decreasing confidence, prompted the search for a new DR solution to protect the 27 virtual machines in their on-premises London environment.

Cementos Progreso, a Guatemala-based company, recognized the need for a disaster recovery solution outside its earthquake-prone country to ensure operations would continue uninterrupted in the event of a natural disaster. The company was concerned that a suitable solution would require a significant investment in equipment, infrastructure, and support. The firm already had a colocation site within Guatemala but realized that for true resilience, the company needed to implement disaster recovery provision outside the country to avoid losing access to the twelve critical business applications, including SAP, the business relies on.

Lloyd Group, a technology services firm, was facing several challenges. They were analyzing costs with private cloud refresh and needed a flexible and scalable infrastructure. They also wanted to reduce infrastructure tasks with cost reduction. Disaster recovery was critical for their business and they wanted to provide a stable and reputable solution. There was a lot of turnover in the private cloud solution area and they realized that it was the right time to look for the best partner in this area. Compliance and disaster recovery were needed for a large financial services customer set which also pushed them to look for a DRaaS solution.

Sound Community Bank was facing a challenge with their on-premises backup systems as their data was growing and the systems were in need of a hardware refresh. The bank was running out of space and time. The bank decided that a cloud backup solution was the most agile way to solve their problem. However, finding a service that would meet and exceed the stringent federal finance regulations concerning data security and privacy was a challenge. The bank was already a Veeam customer and they explored their list of top partners, hoping to find an easy, compatible cloud solution that would address their needs of compliance, agility and cost effectiveness.

Before MYCRANE launched its platform in 2021, the global crane procurement process was incredibly complex. Customers were responsible for all the legwork, including sizing cranes, sending inquiries, and evaluating quotes. This came at the expense of valuable resources, most notably, time, money, and a lot of paper. MYCRANE wanted to eliminate all that. But achieving such a goal does not come without obstacles, especially when it means upending a notoriously fickle industry. To attain this level of accessibility, connectivity, and security, both for itself and the crane industry at large, MYCRANE turned to 11:11 Systems to host its innovative platform and marketplace, first in the United Kingdom and then across the globe.

Inland Power, an electric utility based in Eastern Washington, faced a significant challenge after a devastating storm in 2015. The storm, dubbed a 'storm of the century,' left a path of destruction and caused a week-long power outage for Inland Power's customers. Despite having redundant systems in place, the battery backups failed and the internet connection went down after a week, resulting in a 12-hour period of lost communications. This impacted their phone systems, the outage reporting system, and even communications with first responders. Inland Power recognized the need for two types of resiliency: data protection at a secondary location and the ability to fail-over and operate from a secondary location quickly and reliably.

Leica Geosystems, a company with a 200-year history, faced a significant challenge when it launched its SmartNet business in 2010. The company had to transition from a traditional sales business model to a subscription business model, which was a radical shift. The new business model required a network of GPS receivers throughout North America, with data from these receivers being streamed back to central servers and accessed by users in real time on a subscription basis. This presented numerous challenges, including the need to scale quickly and easily, limited in-house VMware knowledge, and the need for equipment that was available 24x7. The company also faced challenges with expansion, as every time they needed to purchase additional servers or software, they had to put in a fixed asset request which slowed the process down.

Bluestone, a financial services company, was facing challenges with its legacy infrastructure and expiring supplier contracts. The company's chairman was pushing for a shift towards cloud-based applications. The head of Global IT Operations, Krisztian Kenderesi, was tasked with finding a secure, cost-effective, and reliable cloud-based disaster recovery solution. The company also had to meet the regulations of the Financial Conduct Authority (FCA) and maintain the ISO 27001 standard, which has clear requirements for considering security in a Disaster Recovery environment.

Benchmade Knife Company, a leading knife producer in the United States, faced a critical need for a business continuity and disaster recovery (BC/DR) plan. The company's data, encompassing emails, files, software, and operating systems, was a crucial part of their operations. A major loss of data, whether caused by ransomware, human error, or some other event, would be disastrous. The need for a BC/DR plan became a priority after the insurance adjuster shared audit results. The company needed to execute its BC/DR plan ahead of schedule to keep their business running and making money.

Bachem, a global pharmaceutical and biotechnology company, was facing several challenges. The company lacked an offsite backup for its rapidly expanding data output, which included over 150 specialised applications ranging from standard applications for human resources and accounting to industry-specific applications that collect, process and retain important lab data and production recipes. The company also needed a solution with failover capabilities to keep its many critical applications running no matter the disaster. Furthermore, Bachem wanted a backup solution that could also protect the company’s Microsoft 365 workloads beyond what Microsoft already offered. The ever-looming and ever-increasing risk of cybercrime, including ransomware, was also a major concern for the company.

Millennium Consulting, a Managed Service Provider, Information Services Support and Consulting firm, faced an unprecedented challenge during the COVID-19 pandemic. Their customers, primarily in the healthcare sector, needed uninterrupted service and a scalable infrastructure to support their operations. The pandemic forced healthcare workers to work remotely, and healthcare facilities needed a reliable way to stay connected with their patients' families. Traditional cloud service providers were unable to handle the overwhelming capacity of data during the global pandemic, leading to service failures.

R’Club, a child care and social service program, was facing challenges with their existing disaster recovery solution. They were using a local partner to lease space for replication with a nearby data center and an off-the-shelf NAS device to copy their backups off-site. However, the process was cumbersome and error-prone, with the device repeatedly failing and requiring rebooting. Moreover, the off-site backups didn't provide the assurance of ongoing availability that R’Club required. It would take hours or days to recover a system, which was time they couldn't afford, especially during hurricane season in Florida when they are responsible for the children of first responders. Lastly, replacing the NAS device with a more functional alternative proved to be cost prohibitive for the nonprofit organization.

P3 Health Partners, a health population management group, was facing several challenges. They needed a multi-layer security system to protect their health information and systems. They also had massive volumes of data to store and back up. With a small workforce, they needed supplemental support. The data-intensive processes involved in population health management also called for a high level of IT performance, as well as a solution with the capacity to back up nearly eight terabytes of data, representing 11 years of health records. With employees and customers relying on P3 data, having a highly available, fully recoverable environment was an imperative. And, for a company only two years old with a small IT staff, keeping costs down was important.

eMix initially decided to build its own datacenter for the development and initial proof of concept for its cloud-based information exchange service. However, it quickly realized that operating its own datacenter would divert staff away from the business of providing its core software to clients. The company needed a solution that had massive scalability and availability due to the extremely large file sets it deals with. eMix also needed a cloud solution that was cost-effective and highly reliable. The company also had to ensure that the solution met all security and regulatory demands of the healthcare industry.

Dr. Martens, a global business with 158 stores and 191 third-party stores around the globe, needed a modern, global data retention and protection strategy. The company's data was growing at a rapid pace, and it was clear that the company could benefit greatly from the security, resiliency, and global availability of the cloud. This meant moving away from traditional data retention strategies, including some of its on-premises environments. The company was also facing the ever-present threat of cybercrime, which continues to skyrocket for organizations of all sizes and sectors around the world.

Geffen Mesher, a Portland-based accounting and consulting firm, was facing challenges with its data retention strategy. The company was using Veeam for backup on premises and was also paying a local MSP to backup certain critical servers both on and offsite. This resulted in doubling up the work and paying for it. The company was also aware of the increasing cybersecurity threats and the lack of backup protection for OneDrive, Teams, and SharePoint data offered by Office 365. The company was in need of a change to secure and reliable access to data, reduce backup costs, and prepare for increasing cybersecurity threats.

American Fire Systems (AFS) was facing several challenges with its IT infrastructure. The company's aging equipment was in need of performance improvements and replacement. As the company expanded into markets across Texas, the amount of data being funneled through its Houston headquarters began to bottleneck, impacting the user experience across the company and leaving it vulnerable to downtime if a disaster were to occur at its lone data center. AFS was also facing increasing cybersecurity threats and needed to comply with the Department of Financial Services Regulations.

Tomarco Contractor Specialties, a construction supply company, was facing several challenges. The company was growing and needed a cost-effective data protection solution that could scale with them. They had no budget for a data center, which would have been expensive to manage, maintain, and keep current. Moreover, the company had increased its workforce of engineers over the last several years, and the need for a cloud-based solution to support them became a top priority. Prior to partnering with [11:11 Systems] for IaaS, the IT team used a competitor, a “big three” cloud service provider. While the provider offered solid service, Tomarco did not receive the attentive support they truly needed. Moreover, the need for a secure and robust data protection solution became even more apparent after Tomarco experienced a ransomware attack. Data was located in different locations making it difficult to restore backups quickly and precisely which was also another hurdle that the IT team knew they needed to address.

JAE group, a company that owns and operates a growing number of Wendy’s franchises across the American south, was facing a significant challenge. The company was using third-party services to host critical systems like email. However, due to the pricing models of these services, the company was paying per employee. With thousands of people on payroll, all of whom needed basic email and communications tools, this resulted in a remarkably high bill for JAE group. The company's IT group was already taxed and didn't need to host email for a geographically-diverse set of users. They also needed to ensure the system was secure and had high availability and backup built in.

New York City Ballet (NYCB) was in need of a more efficient disaster recovery (DR) solution for their small IT team. The previous provider they worked with limited their visibility into and control over the DR system. In addition to being highly priced, the solution was difficult to manage for a team with limited resources and did not deliver the recovery times required. The team needed a solution that would allow them to have complete control and insight into their protected systems. They also had a requirement for a colocation device and wanted a self-service DR testing capability.

Rivermark Community Credit Union was facing several challenges. The growth of data was outpacing their current infrastructure, and the cost in time and money to manage backup and disaster recovery (DR) internally was becoming a burden. They needed secure and reliable access to data, and they had to meet strict industry regulations and standards. The lack of geographic diversity among their data centers was also a concern. They were looking for a trusted partner who could help them address these issues.

FolderWave, a private company based near Boston, is one of the earliest cloud-space providers for Higher Education. Businesses that serve the Higher Education enrollment management industry must be able to manage large volumes of personal data and information, prioritizing security – all in an environment where transaction volumes are highly cyclical and date sensitive. Success is further determined by an organization’s ability to deliver solutions that can be tailored to the specific needs of each institution it serves. There is tremendous variability in the process of enrollment management from one school to another. Today, FolderWave helps flagship colleges and universities like Boston College, Carnegie Mellon, Northeastern, Merrimack College, Wittenberg, Tulane, and Worcester Polytechnic Institute centralize millions of documents representing a soup-to-nuts approach to admission applications, financial aid forms, academic transcripts, contracts and grants, and practically any other paperless documentation each school wants to track.

Jonas Fitness, a division of Jonas Software, faced a one-year deadline to migrate its club management applications from legacy platforms to a robust, scalable, and secure alternative. The applications – a legacy system known as i4™, and a next-generation SaaS platform known as Compete®– would require not only highly available production hosting services, but disaster recovery and PCI (Payment Card Industry) compliance support as well. Historically, the organization had struggled to manage and enhance its systems in an agile fashion. Rigid and slowmoving change controls hampered the success of its Compete application. As a software company in a fast-paced industry, Jonas Fitness was eager to obtain superior IT management. Given the tight timetable for migration, the complexity of the endeavor, and the array of skills necessary to manage its platforms, the firm quickly decided it would need to engage a managed services partner.

Gerber Life Insurance has been growing steadily over the years, and with this growth, its technology requirements have also increased. The company's IT environment, which was once primarily on a mainframe, now includes a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. As the company's business applications became mission-critical, Gerber Life recognized the need for a better disaster recovery plan. The company decided to outsource recovery to a third-party service provider to keep pace with the business.

SteelDome Cyber, a global data protection and storage company, was struggling with unpredictable cloud costs and pricing models. The company's cybersecurity solutions are designed to leverage the security and flexibility of the public cloud. However, to guarantee fair and predictable pricing to its customers, SteelDome needed the same guarantee from its own cloud service provider. Before partnering with 11:11 Systems for Infrastructure as a Service (IaaS) and object storage, SteelDome tried its hand with a few of the large hyperscalers. What they found were cost-related guessing games and rampant uncertainty.

Tree Top, a global business with over 1,000 growers, engineers, and food scientists, was facing several challenges. The company's primary infrastructure was still being backed up on premises via physical disk, which was not in line with industry best practices. They lacked offsite backup and disaster recovery, and their aging infrastructure was in need of a refresh. They also needed secure and reliable access to data, and were concerned about the potential costs of unplanned downtime. To address these issues, they needed to replace much of their existing legacy infrastructure.

Oceanscan, a leading international equipment company providing technology to various industries, was hit by a sophisticated ransomware attack that infiltrated their entire network. The attack encrypted multiple file layers, making recovery nearly impossible. The company faced an imminent threat to business uptime and profitability, and the ability to recover and restore access to data was in jeopardy. The responsibility fell on the shoulders of Sukumar Panchanathan, the group IT manager at Oceanscan, to steer the company out of this crisis.

Cochrane & Company, an insurance underwriting services provider, was facing challenges with its aging on-premises hardware. The company needed a flexible and scalable solution that could provide secure and reliable access to data. The increasing threats of cybersecurity were also a concern. The company's existing virtualized environment was not compatible with cloud solutions like Azure or AWS, and the in-house team lacked the expertise to make it work. The company's data center infrastructure was also becoming too large for one person to handle.

Pyramid Healthcare, a behavioral health company, was facing several challenges. They needed reliable reports to be readily available and a scalable infrastructure for their new Business Intelligence Platform. Their existing on-premises facilities lacked space, and they needed to ensure that medical records were secure and available at all times. Compliance rules required them to protect HIPAA patient information. With limited on-premises facilities, the Pyramid team realized they needed a scalable solution for their electronic medical records system that would grow by leaps and bounds.