Franchisee with 177 restaurants turns to iland for secure hosting services
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- iland Enterprise Cloud Services – Advanced Security
Tech Stack
- Microsoft Exchange
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
JAE group is a company that owns and operates a growing number of Wendy’s franchises across the American south. With over 5,000 employees in 177 restaurants and remote locations, the company strives to maintain strong leadership, effective management and a high-quality dining experience. While much of the restaurant business is managed at the local level, with well-prepared meals and clean, appealing venues, the back-end IT systems are critical to keeping the entire company in lock-step, operationally. The company was using third-party services to host critical systems like email, which was proving to be a costly affair due to the pricing models of these services.
The Challenge
JAE group, a company that owns and operates a growing number of Wendy’s franchises across the American south, was facing a significant challenge. The company was using third-party services to host critical systems like email. However, due to the pricing models of these services, the company was paying per employee. With thousands of people on payroll, all of whom needed basic email and communications tools, this resulted in a remarkably high bill for JAE group. The company's IT group was already taxed and didn't need to host email for a geographically-diverse set of users. They also needed to ensure the system was secure and had high availability and backup built in.
The Solution
Rob Pham, Director of IT at JAE group, reached out to iland, a company he had worked with at a past company. iland had added security to its cloud offering, so the solution that made sense was the iland Secure Cloud platform. This platform baked in many of the capabilities that were needed to ensure the security and resilience of the application. For proper due diligence and to ensure he was getting the right price, Pham reached out to a few cloud vendors to compare service and cost. iland proved most cost-effective and included things like backup and support in the pricing. The process of defining what he needed and on-boarding his application was smooth and rapid. Running in the Dallas location, his users across the south have reliable access to Microsoft Exchange for a far lower cost than before.
Operational Impact
Quantitative Benefit
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